Customer Success – Marketing
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Job Description
Customer Success role managing international client relationships for a marketing agency. Ensure clear communication and client satisfaction while supporting project onboarding and execution.
Responsibilities:
- Manage relationships with international clients
- Lead onboarding and oversee projects and campaigns
- Ensure clear, prompt, and professional communication in English
- Organize requests, align expectations, and support the internal team
- Act strategically to ensure client satisfaction and retention
Requirements:
- Experience in Customer Success, Account Management, or agency client services
- Organized, proactive, and communicative profile
- Experience with the U.S. market is a plus
- Intermediate English is a plus
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