Customer Success Specialist
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Job Description
Customer Success Specialist handling customer inquiries and managing orders for Integer Holdings Corporation. Focusing on quality and regulatory compliance in the medical device sector.
Responsibilities:
- Investigates and provides technical information for customer inquiries
- Participates in obtaining and quoting new account information
- Manages customer orders and confirms on-time delivery
- Facilitates communication with customers about order processes
- Coordinates customer visits for relationship development
Requirements:
- Basic understanding of Quality and Regulatory requirements
- Customer interaction skills
- Technical information investigation skills
- Order management capabilities
- Familiarity with sales operations
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Adoption benefits
- 401(k) plan with company matching contributions
- 80 hours (10 days) of company designated holidays per year
- Annual allotment of paid time off
- Parental leave available after one year
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