Senior Credit Analyst – Parabroker, AU Mortgage, Mercury CRM
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Job Description
Senior Credit Analyst managing end-to-end loan processing for mortgage brokers. Utilizing Mercury CRM and liaising with lenders, clients, and various stakeholders in the AU Mortgage industry.
Responsibilities:
- Support mortgage brokers by managing the end-to-end loan processing cycle
- Liaise internally with Directors, Mortgage Brokers, and Broker Support Team
- Manage and maintain Mercury CRM to keep pipelines accurate
- Conduct initial credit pre-assessments and prepare credit proposals
- Package and prepare mortgage applications for submission
- Follow up with lenders, solicitors, and conveyancers to keep files on track toward settlement
- Serve as a key point of contact for clients from pre-assessment to settlement
- Maintain up-to-date knowledge of lender policies, products, and industry regulations
Requirements:
- 4–5 years of experience in credit analysis within the AU Mortgage Broking Industry
- Strong understanding of mortgage, asset finance, personal loan, and commercial loan products and application processes
- Proven experience in end-to-end loan processing, packaging, and lender liaison
- Proficiency in CRM systems and lender submission platforms
- Excellent attention to detail, organisational skills, and time management
- Strong written and verbal communication skills
- Positive attitude, strong work ethic, and demonstrated problem-solving ability
- Ability to manage competing priorities across multiple files simultaneously
- Microsoft Outlook
- Mercury CRM (Connective)
- ApplyOnline (AOL)
- Quickli
- Microsoft Teams
- Certificate IV in Finance and Mortgage Broking or equivalent (nice to have)
- Previous experience in a mortgage broking firm or lending institution (nice to have)
- Knowledge of regulatory requirements in the financial services industry (nice to have)
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