Customer Support Intern
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Job Description
Praktikant im Customer Support bei LWB Group, einem Tierversicherungs-Startup, das digitales Marketing und Sales Prozesse optimiert.
Responsibilities:
- Confident with HubSpot — you will become a pro at our customer support tool.
- Manage customer relationships — friendliness and reliability are our top priorities.
- Support prospects and customers with empathy and respect, ensuring they feel well taken care of.
Requirements:
- Affinity for animals — you love animals, may have pets yourself, or have experience through family, volunteer work, or studies (e.g., veterinary medicine).
- Typing speed — you are very fast on the computer and have a typing speed of 70 WPM or more.
- Reliability & flexibility — especially when working remotely, we need to be able to rely on you.
- Team spirit — you are a good fit if you want to be part of an animal-loving, digital team that values collaboration and respectful communication.
Benefits:
- Competitive compensation — fair base salary plus commissions so your work is genuinely rewarded.
- Startup spirit — you will work directly on the future of our young company and take on responsibility from day one.
- Modern working methods — we use digital tools, automation, and AI to make your daily work as efficient as possible.
- Ongoing development — regular training and professional development, especially around modern sales and marketing tools, keep you up to date.
- Team culture — we meet offline twice a year for team events to spend time together and celebrate successes.
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