Atención al Cliente, Gestión y Capacitación
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Job Description
Remote customer service advisor assisting Claro home internet and fixed-telephone customers. Handling billing, plan changes, installations, and contracted-product inquiries for MDY BPO.
Responsibilities:
- Brindar atención al cliente sobre servicios de internet hogar y telefonía fija
- Atender consultas sobre cambios de plan o instalación de servicios
- Resolver consultas sobre conceptos facturados y productos contratados
- Completar capacitación remota de 22 días
Requirements:
- Educación Secundaria
- Sin experiencia profesional requerida
- Disponibilidad para trabajar en turno mañana: 8am a 5pm o 9am a 6pm
- 8 horas de gestión y 1 hora de break
- Descanso rotativo
- Trabajo 100% remoto a nivel nacional
Benefits:
- Bono de gestión: S/200.00
- Bono de internet: S/26.00 (mensual)
- Pago de Capacitación: S/350.00
- Bono por referidos: S/120.00
- Capacitación de 22 días, 100% Remoto
- Gestión en remoto al 100%
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