Customer Support Representative, Czech/Slovak, English
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Job Description
Remote Customer Support Representative helping customers in Czech and Slovak languages. Engaging with international teams and providing professional support via phone and email.
Responsibilities:
- Listen and respond to customer queries via phone and email
- Provide accurate, valid, and complete information based on customer requests
- Identify and assess customer needs to ensure high levels of satisfaction
- Deliver professional customer support while maintaining excellent service quality
- Handle customer interactions in Czech and English
- Work collaboratively with an international and supportive team
Requirements:
- Fluency in Czech & Slovak and good English communication skills
- Customer-oriented mindset and strong communication abilities
- Positive attitude and willingness to learn
- Ability to work independently and as part of a team
- No previous experience in customer support required
- Motivated, enthusiastic, and proactive personality
Benefits:
- Fully remote work from anywhere in Bulgaria
- Financial support during relocation, if needed
- Fully paid training
- Stable employment and career development opportunities
- Additional health insurance
- Access to 50+ benefits and services
- Positive international working environment
- Ongoing support and learning opportunities
- Employee referral bonus program
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