Customer Support Specialist – English/Spanish Bilingual
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Bilingual English/Spanish phone support specialist assisting customers for ModSquad’s global brand clients. Remote, flexible part-time work with scheduled Pacific-time project hours.
Responsibilities:
- Assist and guide customers to the right answers
- Solve customer concerns
- Help customers understand and optimize the use of clients' products or services
- Provide customer support by phone for top-tier brands and clients
- Work scheduled project hours: Monday–Friday, 7am–12am PST; Saturday–Sunday, 2pm–12am PST
Requirements:
- Professional English proficiency; Spanish is a second language
- Professional demeanor
- Customer service-minded
- Good de-escalation skills
- Quiet place to receive phone calls
- Previous phone experience (preferred)
- Dedicated laptop or desktop computer with Windows 10 or above
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on the phone
Benefits:
- Work-from-home opportunity
- Flexible schedules
- 10 hours per week commitment
- Project engagement for 90 days (as needed)
Similar Jobs
Customer Support Team Lead
Customer Support Team Lead leading engineers who resolve technical storage and large-scale compute issues. Optimizing support operations, escalations, KPIs, and customer-driven product improvements at Vast Data.
Teleoperador de Atención al Cliente, Turno Tarde
Asesores remotos atendiendo consultas de clientes Win y gestionando cross-selling. NetCall Perú ofrece servicios de telecomunicaciones y ventas directas e indirectas.
Asesor de Atención al Cliente
Customer service advisor resolving Claro telecommunications customer inquiries for Partner Service. Remote role with rotating schedules and customer-focused service improvement.
Atención al Cliente, Turno Tarde, Semi Full Time, Part Time
Asesor(a) remoto de atención al cliente para Partner Service, empresa de telecomunicaciones. Gestión de clientes en turnos full time, semi full o part time.
Atención al Cliente
Asesor remoto atendiendo consultas de internet hogar y telefonía fija de Claro. Gestionando cambios de plan e instalaciones sin realizar ventas.
Customer Support Agent
Multilingual customer support agent assisting European businesses via email, chat, and phone. Supporting AI-enhanced customer experience teams across international projects.
Customer Support Representative, Streaming Services
Customer Support Representatives assisting users of a global streaming media and entertainment service. Troubleshooting streaming issues and providing customer and technical support remotely.
Written Customer Service Representative – German-Speaking, Freelance
Freelance German customer service supporting TRETMANN’s rowing machines and sports equipment customers. Handling written Amazon support, incoming calls, returns, and ticket documentation remotely.
Customer Service Representative – Sporting Goods Manufacturer
Kundenservice-Mitarbeiter für TRETMANN, eine wachsende Marke für innovative Sportgeräte. Betreuung deutscher Amazon-Kunden per Telefon und E-Mail im 100% Homeoffice.
Customer Service Representative
Remote customer service representative supporting Revelations’ inTransition call center for veterans and service members. Connecting callers with psychological healthcare during provider or location transitions.
Customer Support – Voice
Remote voice customer support for Outsourcey, a Philippines-based BPO connecting businesses with dedicated teams. Handling contractor calls, lead qualification, appointments, CRM updates, and digital marketing service inquiries.
Customer Care Specialist II
Customer Care Specialist II supporting customers using Vitu’s vehicle registration and titling technology. Providing Tier 1 troubleshooting, ticket resolution, and customer training.
Customer Experience Associate
Customer Experience Associate supporting Macmillan Learning’s high school education customers. Managing training, account health, troubleshooting, renewals, and adoption.
Customer Support Consultant
Customer Support Consultant handling billing, technical, and platform questions for SupportYourApp. Delivering support through chat, calls, and social media in a fully remote role.
Biomedicine Intern – Patient Support, Assisted Reproductive Medicine Clinic
Biomedicine intern handling remote patient support for Engravida’s assisted human reproduction clinic. Scheduling consultations, answering treatment questions, and performing administrative routines.
Traveller Support Agent, Bilingual English, Arabic
Traveller Support Agent providing English and Arabic travel support for an international clientele from Dakar. Managing requests, partner coordination, solutions, and unexpected situations remotely.
Client Support Specialist, German Bilingual
Client Support Specialist supporting German- and English-speaking clients using Optro’s AI-powered GRC platform. Troubleshooting issues, guiding users, and improving product experience remotely from Poland.
Inside Sales Support Representative
Inside Sales Support Representative supporting The Home Depot’s managed-account growth through quoting, issue resolution, and customer relationships. Remote/virtual role based in Texas.
Customer Service Representative
Remote part-time customer service representative supporting Aperture Pet & Life’s aquarium brands. Handling orders, accounts, troubleshooting, and customer questions across multiple channels.
Customer Support / Success Specialist
Customer support professionals evaluating domain-specific documents for quality and accuracy. Helping Mercor train frontier AI models through structured feedback and expert human evaluation.