Data Center Infrastructure Technician – Tier 2
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Job Description
Data center technician installing racks, servers, and copper/fiber cabling for Myriad360’s nationwide customer sites. Supporting smart-hands work, remediation, documentation, and 100% travel.
Responsibilities:
- Install servers, switches, storage equipment, patch panels, cable managers, support hardware, and related infrastructure
- Perform rack-and-stack activities in standard, high-density, and AI-compute cabinets
- Install, route, dress, label, and connect copper and fiber-optic cabling
- Install management cables, console cables, power cords, interconnects, optics, and support components
- Verify cable source, destination, port assignment, label, connector type, routing, slack, and bend radius
- Work from cable schedules, rack elevations, port maps, and runbooks
- Perform cabling remediation, cleanup, defect correction, and rework
- Assist remote engineers and support teams with smart-hands activities
- Replace damaged cables, labels, optics, transceivers, hardware, and field-replaceable components
- Capture serial numbers, asset tags, MAC addresses, photographs, and installation records
- Update project trackers, completion checklists, issue logs, redline notes, and timekeeping systems
- Inspect work for visible defects before requesting quality review
- Report blockers, damaged equipment, missing materials, drawing conflicts, site issues, and safety concerns
- Maintain clean cabinets, pathways, workstations, staging areas, and project zones
- Protect customer floors, cabinets, ports, optics, hardware, and pathways from damage
- Communicate professionally with leads, superintendents, customers, subcontractors, and project stakeholders
- Complete ongoing security awareness training and comply with company policies
- Identify and escalate security risks and contribute to remediation efforts
- Perform other duties as assigned
Requirements:
- At least 2 years of experience in data center operations, telecommunications, low-voltage, structured cabling, network deployment, or related field work
- Experience installing copper and fiber-optic cabling
- Experience mounting and installing equipment in data cabinets
- Ability to follow detailed technical instructions, cable schedules, drawings, and runbooks
- Ability to read cable labels, rack elevations, port maps, and basic drawings
- Strong attention to detail, workmanship, documentation, and safety
- Ability to document completed work accurately and work independently as part of a traveling field team
- Valid driver's license
- Ability to meet travel, background, drug, safety, and site-access screening requirements
- Approximately 75% to 90% nationwide travel with frequent overnight and extended assignments
- Ability to work days, nights, weekends, holidays, extended shifts, deployment windows, and 10- to 12-hour shifts
- Lift and carry up to 50 pounds and assist with heavier team lifts
- Stand and walk for extended periods; bend, kneel, crouch, reach, climb ladders, and work inside cabinets
- Ability to perform repetitive cable installation, dressing, labeling, and equipment installation tasks
- Ability to work in active construction and operational data center environments while wearing required PPE
Benefits:
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers
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