Lead Data Center Technician
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Job Description
Lead data center technician managing rack, cabling, and infrastructure deployments for Myriad360. Coordinating field crews across nationwide customer sites with extensive travel.
Responsibilities:
- Perform hands-on rack-and-stack, equipment staging, cabinet preparation, server and switch installation, cable management, and cabinet closeout.
- Lead daily field activities for technicians, helpers, and subcontractors; assign work, monitor progress, and keep the crew aligned with the plan.
- Route, dress, label, connect, and troubleshoot copper and fiber-optic cabling while following drawings, port maps, cable schedules, and work instructions.
- Inspect work for label accuracy, port correctness, bend radius, cable dressing, cleanliness, slack, photos, test results, and overall workmanship; correct issues promptly.
- Capture serial numbers, asset tags, MAC addresses, photographs, completion records, redlines, test results, and issue-log updates accurately.
- Provide clear daily status updates covering completed work, blockers, rework, open items, risks, and next steps; escalate scope conflicts and field conditions early.
- Model safe, professional conduct in secure customer environments, including PPE use, housekeeping, access requirements, confidentiality, and stop-work authority when needed.
- Complete ongoing security awareness training and comply with company policies.
- Identify and escalate security risks to the appropriate Executive Leadership Team member and contribute to remediation efforts.
- Perform other duties as assigned.
Requirements:
- At least 4 years of experience in data center, telecom, structured cabling, low-voltage, or network infrastructure installation.
- Demonstrated experience leading technicians, helpers, subcontractors, or small field crews while remaining hands-on with the work.
- Working knowledge of copper and fiber cabling, rack installation, server and switch installation, cable management, labeling, testing, and remediation.
- Ability to read and apply rack elevations, cabinet IDs, U positions, port maps, cable schedules, drawings, runbooks, checklists, and field instructions.
- Understanding of fiber cleaning and inspection, connector care, polarity, bend radius, VFL/OLTS/OTDR fundamentals, wiremap, and basic copper test concepts.
- Strong quality-control, documentation, communication, problem-solving, and customer-service skills, with the judgment to verify before proceeding.
- Valid driver license.
- Readiness for rental vehicles and 75%-90% travel.
- Ability to work extended shifts and nonstandard schedules.
- Ability to lift/carry up to 50 pounds in active jobsite environments.
Benefits:
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers
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