Data Integrity Specialist
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Job Description
Data Integrity Specialist maintaining Boston Medical Center’s Epic health records remotely. Leading chart corrections, resolving patient identity issues, and coordinating clinical stakeholders.
Responsibilities:
- Maintain the integrity of content in BMC’s Epic electronic health record
- Investigate questionable data entry and perform or advise on corrections
- Identify, assess, resolve, and provide technical support for chart correction issues
- Analyze chart correction scenarios and perform hands-on technical chart corrections
- Lead the chart correction process across inpatient and outpatient information systems
- Coordinate finance, clinical departments, Patient Access, Patient Safety, and other interdisciplinary stakeholders
- Ensure corrections are completed timely and cases are validated before closure
- Correct fraudulent chart use, duplicate patient records, and multiple patients’ information in one record
- Make decisions on critical registration and documentation errors affecting patient safety
- Facilitate emergent wrong registrations through the Contact Move process
- Liaise with patients, clinicians, and clinical staff to communicate and verify corrections
- Coordinate multi-site corrections for a seamless one-patient, one-record experience
- Support HIM process programs, policies, initiatives, and tools
- Contribute to continuous improvement of HIM processes
- Meet individual operating metrics and service-level agreement objectives
- Communicate potential issues to the team leader
- Assist with orientation, training, cross-training, and peer mentoring
- Maintain positive relationships across HIM teams and adhere to BMC RESPECT standards
Requirements:
- High School Diploma required
- RHIT credential (or eligible) preferred
- 2 or more years of acute hospital patient record integrity positions required
- Experience in HIM operations and chart correction processes in a facility of significant size and complexity
- Experience with hospital business operations, information systems, and patient record applications
- Successful completion of a basic Medical terminology course required
- Knowledge of Microsoft Office suite, including MS Access
- Familiarity with medical terminology and the medical record correction process
- In-depth knowledge of healthcare information systems and Revenue Cycle applications; Epic preferred
- Data entry speed of 50–60 accurate keystrokes per minute
- Strong accuracy, attention to detail, and time management skills
- Ability to work with confidential information
- Ability to comply with Boston Medical Center policies and procedures
- Strong verbal and written communication skills
- Skills using spreadsheet, word processing, and basic statistical software applications
- Process design, implementation, and improvement skills
- Problem identification, mitigation, resolution, analytical, critical thinking, and prioritization skills
Benefits:
- Medical, dental, vision, and pharmacy benefits
- Discretionary annual bonuses
- Merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- Paid time off
- Career advancement opportunities
- Resources to support employee and family well-being
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