Data Steward, CRM – Temp
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Job Description
Data Steward managing CRM data operations for Federated Co-operatives Limited. Responsible for ensuring data governance and participation in integration projects.
Responsibilities:
- Oversee CRM data across its full lifecycle, ensuring proper governance, integrity, usage, and optimization as the primary data custodian while facilitating requirement intake, analysis, and validation.
- Define and enforce data policies, quality metrics, access controls, and ensure adherence to corporate regulations, retention, and FCL standards.
- Monitor and improve data quality through cleansing, validation, and issue resolution while identifying and addressing risks, breaches, and vulnerabilities.
- Automate data processes, manage data extraction/imports, and evaluate requirements for reporting, queries, and system integrations.
- Partner with stakeholders and project teams to gather, document, and prioritize CRM data requirements; assess impacts, resolve data issues, provide guidance, and ensure alignment with business goals, data governance standards, and effective support of business needs.
Requirements:
- Have 3 – 6 years of relevant experience in data management and data modeling, including 2+ year experience with CRM
- Have a degree majoring in Computer Science or Business (Commerce, Marketing, Business Administration etc.) A combination of relevant education and experience may be considered.
- Are familiar with Salesforce CRM (or another business management software) along with a solid understanding of key data platforms like SQL Server, Oracle and DB2 and reporting concepts.
- Salesforce Administrator Certification considered an asset.
Benefits:
- Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
- As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.
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