Delivery Lead, Digital Products
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Job Description
Delivery Lead coordinating digital product delivery across pricing, lending, analytics, and e-commerce for EZCORP, a pawn-loan provider. Managing dependencies, releases, vendors, governance, and executive reporting.
Responsibilities:
- Serve as the EPMO delivery partner for digital product teams, managing cross-team dependencies, release coordination, and stakeholder alignment
- Coordinate delivery across pricing and lending, data analytics, digital, and e-commerce workstreams
- Direct full-cycle digital product delivery from initiation through post-launch
- Participate in sprint reviews, backlog refinement, and planning sessions; identify integration risks, data dependencies, and downstream impacts
- Manage release coordination between product-team delivery cadence and business launch timelines
- Proactively manage scope changes, risks, and contingency plans
- Partner with business, product, and development leads on technical decisions, dependencies, data reliability, and platform scalability
- Coordinate data and analytics delivery from ingestion and pipeline development through model building, validation, and production deployment
- Manage technical vendor and partner relationships for APIs, third-party platforms, SaaS tools, and data providers
- Facilitate technical trade-off discussions across systems, teams, and data domains
- Create and lead cross-functional project teams
- Translate product and development terminology into business stakeholder language
- Coach, mentor, and motivate project team members and contractors
- Influence and align teams without direct authority across product, development, marketing, operations, and business stakeholders
- Build and maintain business and vendor relationships
- Provide executive-quality reporting on initiative status, risk posture, delivery forecasts, and KPI dashboards
- Apply enterprise project management standards, frameworks, and governance processes
- Conduct post-launch retrospectives and document lessons learned
Requirements:
- 6+ years of direct work experience in a project or program management capacity
- Demonstrated experience delivering complex digital product initiatives across multiple concurrent workstreams
- Strong technical foundation, including architecture and design discussions, API integrations, data pipelines, analytics workflows, and technical trade-offs
- Direct experience coordinating digital product delivery in e-commerce platforms, customer-facing applications, pricing or lending products, or data analytics solutions
- Deep understanding of the software and digital product development lifecycle (SDLC/PDLC)
- Agile fluency with Scrum or Kanban teams, iterative planning, sprint ceremonies, and flow-based metrics
- Strong stakeholder management and communication skills, including executive presentations and translating technical complexity into business language
- Proficiency with Jira, Smartsheet, Microsoft Project, or equivalent platforms
- Strong background working within a formal PMO structure or enterprise project governance framework
- Experience in retail, financial services, specialty lending, or e-commerce industries preferred
- Bachelor’s degree in information technology, business, or a related field required
- PMP or PgMP certification
- CSM, PSM, or equivalent Scrum certification
- SAFe POPM, Product Owner, or Agile Product Management certification
- Familiarity with AI-powered project management tools, predictive analytics, or delivery intelligence platforms
Benefits:
- Competitive compensation and benefits
- Ground Floor opportunity with a start-up, purpose-driven mentality
- Innovative and agile problem solving culture
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