Desktop Support Technician
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Job Description
Desktop Support Technician managing IT support for international clients. Hands-on, technical role with focus on end-user environments and ensuring smooth operations.
Responsibilities:
- Support workstation deployments and end-user environments
- Troubleshoot hardware, software, and basic network issues
- Manage onboarding/offboarding and system upgrades
- Work with tools such as Microsoft 365, endpoint security, and ticketing systems
- Collaborate with teams and clients to ensure smooth operations
Requirements:
- 2+ years of experience in IT support or help desk roles
- Experience with Windows and macOS
- Strong troubleshooting mindset (you go beyond basic fixes)
- English level B2+ or C1 (required)
- Organized, proactive, and client-focused
- MSP experience (Nice to have)
- Familiarity with Intune, Entra ID, or SIEM platforms (Nice to have)
Benefits:
- Competitive salary based on experience
- Growth opportunities
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