Diligence QC Analyst III
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Job Description
Quality Control Analyst reviewing mortgage loan exams and providing feedback for process improvements at Selene Holdings. Focused on maintaining regulatory compliance and enhancing loan review accuracy.
Responsibilities:
- Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts.
- Provide real time feedback to Loan Review Analysts pertaining to errors and determining corrective actions.
- Ensure regulatory compliance for loans reviewed.
- Identify trends of errors and escalate to management/legal.
- Develop deep understanding of specific client guidelines.
- Handle escalated and countered client conditions with minimal guidance.
- Assists with loan review system testing and enhancement.
- Acts as a subject matter expert on particular topics for Loan Review Analysts and other QCs, assisting with problem solving, issue resolution and loan review guidance.
- Provides guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to QCs and LRAs.
- Maintains high level of confidentiality to protect privacy rights.
- Adheres to internal controls to reduce errors and customer complaints.
- Responsive to internal and external customers’ needs in a timely, accurate and professional manner.
- Run QC the QC control checks in addition to Loan Review Analyst QC checks.
- Review and enhance procedures and address issues that may hinder accuracy, timeliness and or deadlines.
- Provides coaching and training to staff to ensure company and department goals and key performance indicators (KPIs) are met.
Requirements:
- Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices.
- Minimum 5-7 years mortgage underwriting and mortgage quality control within the origination or due diligence space.
- Strong understanding of condition clearing processes and their impact on loan grades.
- Good understanding of the credit rating agency requirements.
- Good knowledge of USPAP standards, supplemental valuation products and reconciliation.
- Ability to produce underwriting reports, analyze results, identify issues and take corrective actions.
- Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation.
- Developing leadership skills with the ability and experience to manage people.
- Effectiveness as a team player.
- Ability to easily prioritize job duties according to the needs of the company.
- Strong sense of professionalism and positivity.
- Excellent oral and written communication skills.
- Ability to develop rapport with all levels of associates and establish credibility.
- Excellent listening skills and the ability to use good judgment.
- Strong interpersonal/relationship building skills.
- Problem solving and decision making ability.
- Ability to produce quality work.
- Ability to think and solve problems strategically.
- Strong analytical and organizational skills.
- Excellent attention to detail.
- Ability to multi-task and consistently meet multiple deadlines.
Benefits:
- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
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