Functional Analyst
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Job Description
Jenzabar Functional Analyst providing functional support for Jenzabar systems at higher education institutions. Ensuring effective use of the platform through implementation and training.
Responsibilities:
- Provide functional expertise and support for Jenzabar systems to client institutions.
- Assist in the implementation and upgrade of Jenzabar modules, ensuring seamless transitions and minimal disruptions.
- Act as a subject matter expert, offering guidance on best practices and solutions for Jenzabar users.
- Support clients with report generation, data analysis, and custom queries within Jenzabar.
- Collaborate with client teams to troubleshoot and resolve functional issues.
- Conduct training sessions and workshops for Jenzabar users, ensuring effective use of the system’s features.
- Stay up to date with Jenzabar updates, ensuring clients are informed of new functionalities and enhancements.
- Work closely with internal technical teams and client IT departments to ensure system alignment with institutional needs.
Requirements:
- Bachelor’s degree in a relevant field or equivalent experience.
- 3+ years of experience working with Jenzabar systems, including functional support, implementations, and upgrades.
- Strong knowledge of Jenzabar modules, including student information systems, financials, and reporting tools.
- Experience working in higher education, particularly with small to mid-sized institutions, is preferred.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Proven ability to manage multiple tasks and projects simultaneously in a remote environment.
- Problem-solving mindset with a focus on delivering solutions to meet client needs.
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