Analyst I, Certification
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Job Description
Analyst responsible for analyzing and classifying certification applicants for LegitScript. Utilizing big data, open-source intelligence, and best practices to ensure compliance and safety.
Responsibilities:
- Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data
- Understand and utilize the various tools and resources necessary to perform regular program tasks.
- Make quick, accurate analytical decisions based on information that is, at times, ambiguous
- Summarize analysis findings in clear, concise written reporting
- Submit reports, adhering to your program’s reporting standards, within strict deadlines
- Escalate questions to appropriate colleagues using sound judgment
- Assist with other projects and tasks when assigned to do so by the Manager
- Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager
- Engage in behaviors aligned with LegitScript’s core values: Be Awesome, Be Open, Be Thoughtful, Be Invested
- Exhibit a growth mindset by being open to feedback, embracing change as an opportunity
- Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification
- Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed
- Monitor billing and payment status, escalating internally when appropriate
Requirements:
- Ability to work in a dynamic market with a continuous improvement mindset
- Comfortable accepting feedback for overall growth
- Excellent time management and prioritization skills
- Ability to use good judgment and make sound independent decisions
- Experience with large data sets (Excel and Google Sheets)
- Fantastic attention to detail
- Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions
- Self-motivated, independent, resourceful, and curious
- Strong interpersonal and communication skills
- Tech-savvy
- Well-developed ability to speak, read, comprehend, and write English.
Benefits:
- Multiple Medical, Dental & Vision plans
- 401k with company match and immediate vesting
- Generous paid time off package and 11 paid holidays
- And much more!
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