Registered Nurse, Remote Patient Monitoring Analyst
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Job Description
Registered Nurse monitoring remote patient data and engaging with patients for Guidehealth. Utilizing clinical judgment and collaboration to prevent clinical deterioration.
Responsibilities:
- Monitoring inbound remote patient monitoring (RPM) data streams in real time, including vital signs, weight, blood glucose, blood pressure, pulse oximetry, and patient-reported symptoms, to identify clinical changes requiring intervention.
- Triaging patient escalations using clinical judgment, established protocols, and patient-specific care plans, escalating to the supervising provider or care team when warranted.
- Initiating timely outbound patient engagement via phone, secure message, or telehealth to assess subjective status, provide clinical coaching, and determine next steps in care.
- Collaborating with ordering providers, specialists, care coordinators, and interdisciplinary care team members to communicate clinical findings and coordinate timely care plan adjustments.
- Evaluating trending data patterns across individual patients and assigned panels to proactively identify early signs of clinical deterioration and intervene before acute exacerbation occurs.
- Documenting all clinical interactions, assessments, escalations, and interventions accurately and thoroughly within the electronic health record (EHR) and RPM platform in compliance with regulatory and organizational standards.
- Maintaining awareness of CMS RPM billing requirements, including time tracking, touchpoint documentation, and monthly threshold compliance to support accurate and timely reimbursement.
- Contributing to quality improvement efforts by identifying protocol gaps, reporting alert fatigue patterns, and recommending threshold adjustments based on clinical observation.
- Educating patients on device usage, data submission expectations, and self-management techniques tailored to their chronic condition(s), fostering engagement and adherence to the RPM program.
- Producing thorough, timely, and clinically precise written documentation for every patient interaction in compliance with HIPAA, organizational policy, and applicable state nursing practice standards.
Requirements:
- Active Registered Nurse (RN) license in good standing in Georgia and a multi-state compact license
- Minimum of 5 years of clinical nursing experience, with a strong foundation in assessment, triage, and care coordination for patients with chronic or complex conditions.
- Prior experience in telemonitoring, phone triage, telehealth nursing, or remote patient monitoring as a principal function of the role.
- Demonstrated experience and ability to rapidly evaluate, analyze, and synthesize both subjective patient-reported information and objective biometric data to inform clinical decision-making.
- Exceptional written communication skills, with the ability to produce clear, concise, and clinically accurate documentation and care team correspondence under time pressure.
- Strong proficiency with electronic health records (EHR) and comfort navigating digital health platforms, data dashboards, and remote monitoring technology.
- Demonstrated urgency, reliability, and responsiveness — this role operates in a time-sensitive environment where delayed action has direct patient safety implications.
- Effective verbal communication and interpersonal skills for engaging patients, families, and multidisciplinary care teams across telephonic and virtual settings.
- Ability to continuously monitor and respond to patient data alerts and escalations throughout the work shift with a high degree of vigilance and clinical accuracy.
- Must be able to respond to critical patient alerts within defined response time thresholds established by clinical protocols, without exception.
Benefits:
- Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
- Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
- Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
- Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
- Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
- Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
- Support Your New Family: Guidehealth offers paid parental leave to give you the time you need.
- Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
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