Director, ERP Center of Excellence – CoE
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Job Description
ERP CoE Director leading Sciens’s SAP ERP strategy, governance, integrations, and support operations. Driving enterprise implementations, data governance, and continuous improvement across Florida.
Responsibilities:
- Define and maintain the ERP roadmap aligned with business goals
- Establish ERP governance processes, standards, and controls
- Lead ERP steering committees and stakeholder forums
- Evaluate new SAP capabilities and innovations for business value
- Own the SAP solution landscape, including C4C, SAP CPQ, S/4 Finance (FI/CO), Procurement (MM), Sales (SD), Project Systems, Inventory Management, Service Management, Asset Management, FSM, Ariba, Group Reporting, SAC, and BTP
- Ensure system stability, performance, and compliance
- Lead ERP implementations, upgrades, rollouts, and optimization initiatives
- Manage third-party implementation partners and system integrators
- Oversee project scope, budget, timelines, risks, and deliverables
- Coordinate testing, cutover, deployment, and post-go-live support activities
- Partner with business leaders to identify process improvement opportunities
- Translate business requirements into ERP solutions
- Facilitate prioritization of enhancement requests
- Act as the escalation point for critical ERP issues
- Lead ERP production support and incident management
- Establish service level agreements (SLAs) and KPIs
- Manage ERP release and change management processes
- Ensure proper documentation and knowledge management
- Oversee master data governance practices
- Ensure integrity of financial, customer, supplier, and material data
- Coordinate ERP integrations with Workday, Inspectpoint, Microsoft Fabric, and HubSpot
- Support data migration and data quality initiatives
- Lead internal Product Owners and support personnel
- Mentor functional and technical team members
- Manage vendor and consulting resources
- Foster a culture of continuous improvement and accountability
Requirements:
- Bachelor’s degree in Information Systems, Business, Accounting, Engineering, or related field
- 8–12+ years of ERP experience
- 5+ years leading SAP programs or ERP teams
- Experience with SAP S/4HANA
- Strong understanding of end-to-end business processes
- Experience managing system integrators and external vendors
- Knowledge of ERP governance and change management practices
- SAP S/4HANA Public Cloud experience preferred
- SAP Activate methodology experience preferred
- Experience with SAP Business Technology Platform (BTP) preferred
- Experience with SAP Analytics Cloud preferred
- Knowledge of integration platforms and APIs preferred
- Prosci or Organizational Change Management experience preferred
- PMP certification preferred
- Understanding of global financial processes and regulatory requirements preferred
- Experience in training end-users and creating documentation preferred
Benefits:
- Competitive salary based on qualifications
- Paid time off plan and holidays
- 401(k) matching
- Short term and long-term disability
- Medical, dental, and vision plans with options
- Life insurance
- Company laptop
- Professional career development opportunities
- Tuition reimbursement program
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