Director, FEP Business Solutions
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Job Description
Director providing leadership for FEP operations and strategies, managing product development and ensuring compliance. Leading cross-functional teams while overseeing large budgets and enhancing systems and processes.
Responsibilities:
- Provides leadership and direction for the Federal Employee Program (FEP)
- Establishes strategies to achieve project goals
- Oversees product development and maintenance
- Ensures operational efficiency and collaboration with internal teams, plans, and vendors
- Manages audit and incentive programs
- Directs operations and strategic oversight of the FEP Operations Center and various contracts
- Develops and tracks subcontractor and internal activities, overseeing full contract term budgets
- Provides vision and leadership for FEPExpress, processing an average of 150 million claims per year
- Directs analysis, design, development, and implementation of major FEP releases
- Develops and oversees an IT strategic plan aligned with organizational objectives
- Manages day-to-day customer relations with FEP senior and middle management
- Drives effective performance management and fosters professional growth in team members
Requirements:
- Bachelor's Degree or equivalent work experience
- 10+ Years progressively responsible roles in business development in similar industry
- Excellent presentation creation and delivery skills
- Relationship building and management skills
- Advanced analytical and problem-solving skills
- Experience in effectively leading staff in achieving stated objectives
- Demonstrated leadership, mentoring, and project management skills
- Deep understanding of data driven analysis, design and iteration, and live operations
- Proven ability to partner and lead cross-functional disciplines and influence effectively
Benefits:
- Paid time off
- 11 holidays
- Medical/dental/vision insurance
- Generous 401(k) matching
- Lifestyle spending account
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