Director, Global Supply and Demand Planning
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Job Description
Director of Global Supply and Demand Planning at Hello Heart. Leading end-to-end planning for predictable production and optimized inventory in a health tech company.
Responsibilities:
- Own the 12 to 24 month rolling demand forecast and drive alignment through the S&OP process
- Translate demand signals into capacity, production, and procurement plans across global suppliers
- Manage performance based volume allocation to balance quality, capacity, and business priorities
- Define and lead inventory strategy including safety stock, reorder points, and buffer planning
- Oversee MRP execution to ensure component readiness and continuity of supply
- Conduct scenario planning and risk mitigation to address demand variability, supply constraints, or market changes
- Coordinate with manufacturing partners and contractors to validate build readiness and execution against plan
- Align supply plans with logistics and fulfillment strategies to support global availability
- Lead cross functional planning alignment with Sales, Finance, Operations, and Engineering
- Build dashboards and manage KPIs across forecasting accuracy, supply adherence, inventory health, and supplier performance
Requirements:
- 12+ years of supply chain, demand planning, or operations leadership experience
- Strong global manufacturing and supplier management experience
- Expertise in S&OP and IBP processes and forecasting methodologies
- Proficiency with ERP, MRP, APS, and BI or analytics tools
- Strong analytical skills supported by clear written and verbal communication
- Experience with planning systems, performance based supplier allocation, and hardware manufacturing environments is preferred
- APICS CPIM or CSCP certification is preferred
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