Director, Site Analytics and Experimentation
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of Analytics leading site optimization at ezCater. Responsible for data-driven strategies to enhance user experiences and business impact.
Responsibilities:
- Own end-to-end site analytics and performance trends, including funnel health, conversion metrics, and behavioral analysis across all key customer and supplier journeys.
- Design and execute advanced statistical models and analyses to deeply understand user behavior, identify key drivers of growth, and forecast business metrics.
- Oversee and interpret A/B/n test results from experimentation platforms (like Eppo), providing definitive, statistically sound guidance on design, content, and feature decisions.
- Establish and maintain the data governance framework for web analytics and behavioral data, ensuring high fidelity, integrity, and compliance across all instrumentation (GA, FullStory, Amplitude, etc.).
- Lead executive-level metric and trend reviews, translating complex data science and analytical findings into clear, actionable business strategies for the broader Product & Technology leadership team.
- Influence the technical roadmap for data tooling, including the selection and configuration of all web analytics, session replay, and experimentation systems to maximize team efficiency and insight generation.
- Lead and develop a team of Analysts and Data Scientists, setting the strategic roadmap for data insights, model deployment, and experimentation practices across the organization.
- Drive the integration of AI/ML to enhance site personalization, predictive customer segmentation, and automated anomaly detection, moving beyond descriptive reporting to prescriptive action.
Requirements:
- 10+ years of progressive experience in digital product, web analytics, or data science leadership for a B2B/B2C technology, e-commerce, or marketplace company.
- Proven experience leading, mentoring, and scaling a team that includes both product analysts and data scientists.
- Deep expertise in applying AI/ML techniques to solve business problems such as personalization, predictive modeling, and demand forecasting.
- Expert-level familiarity with the modern data stack: SQL, Python/R, cloud data warehouses (Snowflake), and advanced product experimentation tools (Eppo, Optimizely, LaunchDarkly).
- Mastery of core analytics platforms: Google Analytics (GA4), Amplitude, Adobe Analytics, DataDog, and qualitative tools (FullStory, Hotjar).
- Exceptional critical thinking, with a deep understanding of advanced funnel analysis, causal inference, A/B testing methodologies, and behavioral diagnostics.
- Demonstrated ability to influence product and business strategy by communicating complex technical findings and data science concepts clearly to executives and cross-functional partners.
- Experience in defining site experience KPIs, event instrumentation requirements, and running high-impact Conversion Rate Optimization or web experiment roadmaps.
- A strong strategic bias toward action, using data not just to report on performance but to proactively connect insights to future business outcomes.
Benefits:
- Market competitive salary
- Stock options that you’ll help make worth a lot
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
Similar Jobs
Senior Director, PDS Projects
Senior Director leading PDS Projects at JLL, driving innovation in real estate services and technology. Focused on empowering talented individuals to thrive and grow.
Director, Site Management – Monitoring
Director of Site Management & Monitoring overseeing clinical studies in Germany for Pfizer. Leading teams to ensure compliance and quality in clinical trial management.
Director, Securities-Based Lending – Wealth
Director of Secured Business Lending overseeing product strategy, governance, and relationship management at BMO. Responsible for financial performance and compliance in secured lending operations.
Publisher Development Director
Lead the Publisher Development team at OpenX, focusing on digital advertising strategies and partnerships. Drive initiatives and manage stakeholder relationships for optimal outcomes.
Oncology Regional Medical Scientific Director – Genitourinary Oncology
Medical Scientific Director focusing on Genitourinary Oncology. Engaging in scientific exchange while supporting medical affairs in Eastern Pennsylvania, New Jersey, and Delaware.
Director, Strategic Accounts – Data Centers
Director of Strategic Accounts focusing on Data Center customers with a remote work schedule. Driving revenue growth and managing key global accounts for Honeywell.
Executive Director – Healthcare Improvement Hub, Global Implementation Science Specialist, Physician (MD)
Enterprise Implementation Science Specialist at Lilly driving strategic implementation of healthcare improvement initiatives and collaborating with stakeholders to enhance care delivery. Focus on evidence-based practices for improved patient outcomes.
Director, Advisory Services
Director overseeing client advisory services and enterprise-level solutions at Huron Consulting Group. Leading client delivery, building relationships, and driving strategic growth for organizations.
Director of Analytics
Director of Analytics guiding analytics strategy and execution for Sage Dental's healthcare organization, leveraging advanced analytics and BI leadership to transform decision-making.
Senior Director, Business Transformation
Leads strategic business transformation programs at Centene, impacting healthcare communities and achieving operational efficiency through a diverse business transformation portfolio.
Associate Director, Investigator Initiated Trials
Associate Director managing Investigator Initiated Trials for BeOne, ensuring compliance with FDA regulations and supporting project management and review processes across multiple sites.
Director – Annuity Initiatives
Director of Annuity Initiatives overseeing product launches and enhancements in financial services. Responsible for cross-functional coordination and stakeholder experience in annuity initiatives.
Director, Annuity Pricing
Director leading pricing and profitability management for the company's annuity products. Responsible for strategic direction, compliance, and team leadership in a remote work setting.
Director, Annuity Product Analysis
Director of Annuity Product Analysis at Foresters Financial overseeing product development and regulatory compliance for US annuity market. Leading a team and managing product initiatives in the annuity sector.
Director, Corporate Accounts – Heavy Industrial Water Treatment
Director of Corporate Accounts leading growth in the power industry for Solenis. Developing strategies for critical power customers and managing a high-performing team of Corporate Account Managers.
Senior Director, Specialist Services
Sr. Director overseeing AI and machine learning in veterinary diagnostics at Antech. Leading medical initiatives for cutting-edge AI solutions, training, and quality assurance in diagnostic imaging.
Director, Digital and Process Transformation
Director overseeing Supply Chain process and digital transformation at Ciena. Shaping process excellence with AI-enabled operations and cross-functional collaboration across the enterprise.
Consulting Director – EVS, Patient Transportation
Senior leader for client-facing Environmental Services and Patient Transportation, driving strategy and operational excellence in healthcare. Delivering measurable financial results and optimizing service delivery models.
Global Health and Safety Director
Global Health and Safety Director leading safety strategy and compliance for EHS Support. Focusing on environmental consulting and global health and safety regulations in complex environments.
Associate Director – Category Management
Associate Director of Category Management at Ripple Foods accountable for end-to-end category strategy execution. Leverage insights and collaborations for profitable growth.