Director, Strategic Growth – AI Services
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Job Description
Director of Strategic Growth overseeing the expansion of partnerships with AI and LLM organizations. Leading efforts in co-architecting innovation roadmaps and driving revenue growth in sophisticated AI services.
Responsibilities:
- Serve as the strategic architect of growth for sophisticated AI and LLM partners
- Lead the charge in expanding the footprint within the 'Mag7' and frontier model labs
- Partner cross-functionally with other Sales leaders, Solutioning, and AI Operations for a unified approach
- Act as a strategic anchor for AI partners and co-architect their innovation roadmaps
- Maintain a high-touch engagement model to embed TaskUs into the client's ecosystem
- Hunt for new opportunities within current accounts and introduce them to the latest TaskUs services
- Work with Solutions and AI Services teams to turn complex client needs into reality
- Stay attuned to the AI industry by tracking emerging trends and monitoring competitor activity
- Drive aggressive revenue growth within leading AI and LLM organizations
Requirements:
- 5+ years of experience in B2B account management in AI services, customer success, business development, or client services in AI organizations
- Demonstrated ability to proactively generate new opportunities through relationship-building, in-person events, and ecosystem engagement
- Proven track record of managing and growing a portfolio of accounts with a structured and scalable approach
- Experience working with technical or product-focused customers and translating their needs into talent or services solutions
- Energy and enthusiasm for participating in and helping shape the startup and AI community
- Excellent communication and organizational skills; comfortable operating in ambiguity while bringing structure through process and execution
- Data fluency, including experience using dashboards and metrics to inform strategy and performance
- Passion for delivering high-value customer experiences and aligning internal teams around client success
Benefits:
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) with company match
- Paid time off including vacation, sick leave, and holidays
- Variable pay in the form of an annual bonus based on individual and company performance
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