eBilling Specialist – Contract
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Job Description
eBilling Specialist managing all aspects of the electronic billing lifecycle for in-house legal department. Ensuring compliance with billing guidelines and optimizing billing efficiency.
Responsibilities:
- Oversee the end-to-end electronic billing process, including invoice submission, review, and approval, using the company’s eBilling platform (CounselLink)
- Ensure compliance with company billing guidelines and legal department policies
- Monitor and resolve billing discrepancies, rejections, and appeals in a timely manner
- Collaborate with law firms and vendors to address billing issues and ensure accurate submissions
- Create and manage new matters in the eBilling system upon request from attorneys or law firms
- Maintain consistent naming conventions and metadata standards to support accurate reporting and tracking
- Coordinate with Procurement and Legal Operations to onboard new law firms and vendors
- Set up and maintain vendor profiles, billing contacts, and tax information within the eBilling system
- Communicate billing guidelines, invoice formats, and system expectations to new vendors
- Collect and validate monthly or quarterly accrual estimates from law firms and vendors
- Review and process new timekeeper rate requests in the eBilling system
- Act as the central point of contact for all eBilling-related inquiries from law firms, vendors, and internal users
- Provide real-time troubleshooting and escalate system or configuration issues to the eBilling platform’s support team as needed
- Maintain consistent communication between Finance, IT, and Legal Operations to ensure alignment on billing processes and issue resolution.
Requirements:
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field (or equivalent work experience)
- 4+ years of experience in eBilling, legal billing, or a related role, preferably within an in-house legal department or law firm
- Experience with eBilling platform CounselLink is required
- Strong understanding of legal billing processes, including timekeeper rates, matter management, and billing guidelines
- Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting
- Excellent attention to detail and organizational skills
- Strong problem-solving and analytical abilities
- Effective communication and interpersonal skills to collaborate with internal teams and external vendors
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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