Ecommerce Merchandiser
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Job Description
Ecommerce Merchandiser responsible for operational tasks, product sales, and promotions at Bose. Collaborating with teams for effective eCommerce and site performance management.
Responsibilities:
- Ownership of all operational and merchandising tasks on Bose
- Ensure timely updates to the site for all operational tasks
- Support optimization of product sales, product launches, and promotions across Bose
- Ensure pricing and promotions are accurate and correctly implemented across all supported websites
- Maintain and optimise merchandising, including product recommendations, cross-sells, up-sells and search across Bose
- Support global alignment for planned new product launches and maintain localised DTC calendar
- Maintain product promotional pricing in collaboration with Marketing, Operations, and Customer Support teams
- Support lifecycle management of core products, accessories and refurbished products in collaboration with Sales Operations
- Assist in testing of site operations, maintenance, and development activities
- Help develop and document business requirements for Bose capability improvements and support their delivery
- Collaborate with internal teams and non-DTC functions to ensure Bose supports their objectives
- Assist in creating performance reports, providing insights into eCommerce and site performance
- Maintain calendars, tasks, updates, and shared departmental documents to support team operations
- Supporting the North American & APAC Bose eCommerce sites when required
Requirements:
- Minimum of 3 years’ experience in eCommerce operations or merchandising roles
- Proficiency in Salesforce or similar eCommerce platforms is preferred
- Working knowledge of web analytics tools such as GA4 or equivalent
- Experience with SAP and/or other Salesforce tools
- Experience with marketplaces is highly desirable
- Experience working within Agile-structured teams, including use of project management tools such as JIRA
- Experience working with global and cross-functional teams across multiple regions and time zones is preferred
- Strong attention to detail
- Fluent in written and spoken English
- French and/or German is a bonus but not essential.
Benefits:
- Flexible work arrangements
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