Ecommerce Coordinator
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Job Description
Ecommerce Coordinator managing Shopify operations, analytics, Klaviyo email, SEO, and social content for a growing lifestyle wall-art brand. Identifying optimization opportunities and delivering measurable growth recommendations.
Responsibilities:
- Maintain Shopify SKUs, tagging, collections, product pages, navigation, internal linking, and image QA
- Support CRO initiatives by identifying friction points in the buyer journey
- Assist with landing page updates and ongoing site optimization
- Coordinate with external developers for technical Shopify tasks
- Track performance across Shopify Analytics, GA4, Pinterest Analytics, and Klaviyo
- Prepare weekly reports covering traffic, conversion, add-to-cart, email, and product metrics
- Analyze trends, identify opportunities, and deliver actionable recommendations
- Support Klaviyo campaign execution, segmentation, list management, and basic flows
- Assist with subscriber growth initiatives and lifecycle marketing campaigns
- Provide email performance reporting and optimization recommendations
- Support content ideation, creative concepting, and story pillar development
- Assist in content execution across Pinterest, Instagram, TikTok, and other channels
- Identify opportunities to improve traffic, engagement, email growth, and conversion metrics
- Implement basic SEO recommendations for product, collection, and blog pages
- Optimize meta titles, meta descriptions, alt text, and internal linking
- Support agency blog execution and check quality and brand alignment
- Provide light support for customer inquiries and order/shipping questions
- Maintain FAQs, SOPs, and internal documentation
- Assist in improving customer experience and operational efficiency
- Work directly with leadership and contribute to strategic decisions
Requirements:
- 1–3 years of experience in ecommerce, marketing operations, or digital marketing
- Hands-on Shopify experience with product management, collections, and basic site operations
- Working knowledge of Klaviyo for email campaigns, segmentation, and flows
- Experience with GA4 for traffic and conversion tracking and reporting
- Familiarity with Pinterest, Instagram, and TikTok for content scheduling and performance tracking
- Understanding of ecommerce reporting, SEO fundamentals, and content workflows
- Experience with Canva or equivalent for basic creative asset support
- Comfortable using data to identify trends and recommend actions
- Highly organized with strong attention to detail and ability to manage multiple workstreams
- Proactive and curious, with ability to identify opportunities and improvements
- Creative contribution to content ideation and brand storytelling
- Strong written communication skills for reporting, content, and internal documentation
- Reliable and self-directed, capable of working independently in a remote environment
- Must be available to work 9 AM–5 PM EST aligned with the client’s time zone
- Resume must be submitted in English and PDF format
- Must submit a video showcasing skill sets using the same email as the application
Benefits:
- Direct exposure to every core function of a growing ecommerce brand
- Work directly with leadership
- Visible impact on strategic decisions
- Build a diverse skill set across Shopify, Klaviyo, SEO, and social media marketing
- Clear pathways to expanded responsibilities, greater ownership, and progression into senior ecommerce, digital marketing, or operational leadership roles
- Contributions seen, valued, and rewarded
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