Email Deliverability Consultant
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Job Description
Consultant focused on email deliverability strategies, working with global clients at Adobe. Responsibilities include monitoring performance, generating reports, and addressing deliverability issues.
Responsibilities:
- Collaborate with Senior Deliverability Team members to monitor customer email performance meticulously
- Generate insightful reporting using both internal tools and third-party data sources
- Engage with Global Deliverability Consulting clients to promote and implement standard methodologies for email delivery
- Coordinate detailed investigations and communicate effectively with internal and external customers regarding deliverability issues
- Provide expert mentorship during new client onboarding and IP ramp-up processes
- Address client delivery issues, inquiries, and tickets, providing strategic recommendations for corrective actions
- Apply and uphold industry policies and procedures related to email deliverability issues
- Build and deliver compelling deliverability reviews, reports, and presentations
Requirements:
- 2-4 years of Email Deliverability experience
- Outstanding presentation, communication, analytical, and problem-solving skills
- Proficiency in English at a native or advanced level
- Bachelor's or University Graduate degree in a relevant field
- At least 2 years of professional working experience
- Strong knowledge of email standard methodologies, reputation management, and spam filtering technologies
- Detailed knowledge of email protocols, including MTAs, SMTP, DNS, authentication, and feedback loops
- Managed CRM systems for email marketing, developing strategies to improve customer engagement.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
- Wellness programs
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