Engineering Manager
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Job Description
Engineering Manager leading Deputy’s Scheduling engineering team. Improving SaaS workforce management through technical leadership, team growth and responsible AI adoption.
Responsibilities:
- Report to the Director of Engineering
- Lead the engineering team responsible for Deputy’s Scheduling product
- Lead and grow engineers across experience levels
- Set expectations, provide feedback and coach engineers through growth, performance and career development
- Build a culture where people challenge ideas, learn from mistakes and maintain a high standard
- Clarify changing priorities, surface risks and maintain predictable delivery
- Hire thoughtfully and reduce single points of failure through cross-skilling and resourcing
- Develop deep understanding of Scheduling and its architecture
- Work with senior engineers on technical direction, architecture, frameworks and build-versus-buy decisions
- Guide performance, reliability, security and maintainability improvements for a multi-tenant product
- Participate in design reviews, architecture discussions, incident learning and targeted proofs of concept
- Partner with Product, Design and Data to turn strategy and customer problems into a focused roadmap with measurable outcomes
- Balance near-term customer value with technical investment for enterprise scale
- Explain company goals, priorities and trade-offs to the team
- Use AI-assisted and agentic development tools on real work
- Establish practices for reviewing, testing, observing and documenting machine-drafted code
- Ensure shipped software is correct, secure, maintainable and understood
- Collaborate on customer-facing AI evaluation, guardrails, cost, latency and graceful failure
Requirements:
- Experience leading engineers as an Engineering Manager or senior engineer responsible for technical direction, delivery and growth of others
- Strong technical judgement and ability to engage in design discussions, challenge assumptions and explain engineering decisions to technical and non-technical leaders
- Experience delivering and operating customer-facing software
- Experience balancing delivery speed, reliability and long-term maintainability
- Track record of developing engineers through clear expectations, regular feedback and thoughtful coaching
- Experience partnering with Product and Design to shape priorities and deliver outcomes
- First-hand experience with AI development tools and ability to critically review their output
- Ability to create momentum in ambiguous situations by identifying constraints, bringing people together and making practical decisions
- Experience with distributed, cloud-native or multi-tenant SaaS systems at scale is nice to have
- Experience designing resilience across services, event-driven systems and large relational or NoSQL data stores is nice to have
- Experience shipping LLM-backed or agentic capabilities in production is nice to have
- Experience with workforce management, scheduling or another operationally complex product is nice to have
- Technology experience with PHP, Go, Python and AWS
Benefits:
- Flexible work policy with work-from-home stipend
- Employee Share Ownership Plan (ESOP)
- Paid parental leave
- Group Salary Continuance Insurance
- Employee Assistance Program
- Additional leave days, including study assistance, celebration days and volunteering
- Global working groups focused on collaboration, belonging and connection
- Annual Hackathons
- Novated leasing for electric vehicles
- Internet reimbursement
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