Solution Deployment and Engineering Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Agilent manager leading APAC OpenLab Sync deployment and engineering. Driving customer outcomes, service delivery, team development, and growth for laboratory informatics solutions.
Responsibilities:
- Lead APAC service delivery operations, ensuring successful solution deployment, support, and customer outcomes
- Build strong customer and cross-functional partnerships to drive revenue growth and maximize customer satisfaction
- Develop, coach, and engage employees to strengthen technical capabilities and future leadership pipelines
- Champion Agilent's core values and foster a culture centered on customer success, collaboration, and accountability
- Deliver organizational goals, business metrics, and financial objectives while maintaining operational excellence
- Ensure compliance with SDE processes, quality standards, security requirements, and company policies
- Execute regional and global strategic initiatives by aligning resources, priorities, and stakeholder partnerships
- Drive continuous improvement, innovation, scalability, and effective escalation management to improve efficiency and business growth
- Manage the OpenLab Sync Solution Deployment & Engineering organization across the Asia Pacific region
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Life Sciences, or a related discipline
- 8+ years of experience in software implementation, professional services, informatics, laboratory systems, or technical consulting, with increasing leadership responsibility
- 3+ years of people leadership experience managing geographically dispersed teams and driving employee development, engagement, and performance
- Proven experience leading customer-facing delivery organizations with accountability for operational performance, customer satisfaction, and business results
- Strong understanding of enterprise software deployments, system integrations, workflow automation, and related service delivery methodologies
- Demonstrated ability to manage customer escalations, navigate complex stakeholder environments, and drive successful business outcomes
- Experience translating strategic objectives into operational plans and executing against key business, financial, and customer metrics
- Excellent communication, collaboration, and relationship-building skills with the ability to influence across functions, cultures, and organizational levels
- Strong analytical, problem-solving, and continuous improvement mindset with a focus on scalability and operational excellence
- Ability to travel throughout the Asia Pacific region as business needs require
- Preferred: Experience with laboratory informatics systems, chromatography data systems, LIMS, ELN, scientific software, or regulated laboratory environments
- Preferred: Knowledge of Agilent OpenLab, digital laboratory workflows, or laboratory automation solutions
- Preferred: Experience leading regional or global professional services organizations within life sciences, diagnostics, biotechnology, pharmaceuticals, or analytical instrumentation industries
- Preferred: Familiarity with quality systems, data integrity, cybersecurity, and compliance requirements in regulated environments
- Preferred: Experience managing P&L, service delivery metrics, utilization, forecasting, and business growth initiatives
- Preferred: Proven success leading organizational change, capability-building programs, and cross-functional strategic initiatives
Benefits:
- Option to work remotely
- Full-time weekly schedule
- Pay and benefit information by country available through Agilent's locations resource
Similar Jobs
Manager, Engineering, Dev AI
Engineering Manager building AI developer infrastructure and productivity tools at Airbnb. Leading strategy, mentoring engineers, and enabling internal AI-powered software development.
Product Engineering Manager
Product Engineering Manager owning vendor selection, engineering, and delivery of equipment packages. Supporting Mantel’s molten-salt carbon-capture technology from specification through commissioning.
Engineering Manager – Controls Engineering
Engineering Manager leading controls and infrastructure engineering teams at Jabil, a global engineering, supply chain, and manufacturing solutions provider. Driving product development, technical execution, and lifecycle management.
Engineering Manager
Engineering Manager leading product engineering teams at FYUL. Shaping technical direction and delivery for a global on-demand commerce platform.
Senior Engineering Manager – Infrastructure
Senior Engineering Manager leading Headway’s infrastructure platform for accessible mental healthcare. Owning AWS, AI infrastructure, reliability, and engineering team growth.
Software Engineering Manager
Engineering Manager leading 6–10 engineers across product squads. Building digital tools for Sunrise Group’s at-home sleep diagnosis and treatment platform.
Engineering Manager
Engineering Manager leading delivery of software for Moniepoint’s all-in-one African financial platform. Driving Java/Spring Boot systems, technical execution, and engineering team performance.
Engineering Manager – Tech Foundations
Engineering Manager leading Airbnb’s AI-driven platform for host supply growth. Building scalable systems, guiding engineers, and aligning global Trust & Safety initiatives.
Engineering Manager
Engineering Manager leading teams behind Hudl’s Fan and Club sports products. Driving scalable cloud engineering, product strategy, and AI-assisted development.
Software Development Manager
Software Development Manager leading Agile teams modernizing VA financial and budget applications. Driving integrations, SaaS/AI adoption, and secure government technology delivery.
PLM – Digital Engineering Manager
PLM and Digital Engineering Manager defining PLM, Digital Thread, and engineering systems strategy for Stoneridge’s vehicle technology products. Leading integrations, governance, global initiatives, and process improvement.
Engineering Manager
Engineering Manager leading cross-functional engineering teams at Social Discovery Group. Delivering social discovery products through reliable services, Agile development, and end-to-end feature ownership.
Engineering Manager
Engineering Manager leading AWS platform engineering for DTN, a global data and technology company serving energy, agriculture, and weather industries. Building secure distributed systems, developer tooling, and AI-enabled capabilities.
Engineering Manager – Scout
Engineering Manager leading Scout, Daloopa’s AI-powered Excel financial modeling product. Building reliable ML/LLM systems and developing high-performing engineering teams.
Software Development Manager
Software Development Manager helping VeriPark enable financial institutions to become AI-first digital leaders. Contributing to world-class customer journeys and global financial technology projects.
Senior Network Engineering Manager
Network engineering leader guiding cloud and data center infrastructure teams at GDIT, a government technology and professional services company. Driving architecture, operations, modernization, and program growth.
Senior Network Engineering Manager
Network Engineering Sr Manager leading cloud and data center network teams for GDIT’s government, defense, and intelligence technology programs. Driving architecture, operations, delivery, and business growth.
Director of Software Engineering
Engineering director leading Karat’s Bengaluru engineering organization. Building SaaS workflows, interview platforms, and AI-assisted technical-assessment products for Karat, the world’s largest interviewing company.
Senior Engineering Manager
Senior Engineering Manager leading hands-on engineering teams building AI-powered governance products. Shaping architecture, coaching engineers, and scaling delivery for Board Intelligence’s board-effectiveness platform.
Senior Engineering Manager
Senior Engineering Manager leading Coinbase’s data platform team building scalable data services and governance capabilities. Guiding engineers, technical strategy, reliability, and delivery.