Engineering Manager, Recording Platform
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Job Description
Engineering Manager overseeing the team responsible for Fellow's recording platform. Ensure quality and reliability while managing and developing engineers across multiple systems.
Responsibilities:
- Lead and grow the existing team responsible for Fellow’s desktop application, botless recording experience, mobile recording, and real-time audio and video infrastructure.
- Coach and develop engineers working across these platforms, grow the team with the expertise it needs next, and ensure knowledge and ownership are shared broadly.
- Make reliability a competitive advantage by improving observability, tooling, incident response, and the systems and practices required to operate the platform at scale.
- Stay close to people using Fellow and to our support teams, using real-world feedback to guide the team’s priorities.
- Stay technically hands-on by writing production code where it creates leverage, pairing on difficult bugs and prototypes, and remaining close to the architecture and risks within the systems your team owns.
- Set the standard for how the team uses AI coding tools, modelling effective workflows and continually exploring ways to build faster without compromising production quality.
- Partner with Product, Design, SRE, and other engineering leaders to turn ambiguous opportunities into clear priorities and measurable outcomes.
- Balance ambitious user-facing work with the platform investments that make future development faster, safer, and more reliable.
- Help shape what comes next, including deeper operating-system integrations, new recording environments, native mobile capabilities, and on-device intelligence.
- Success means helping an established team grow its capabilities and impact, shipping ambitious new experiences, and creating a recording platform people can trust.
Requirements:
- 7+ years of software engineering experience.
- 2+ years of experience managing software engineers.
- A genuine desire to remain technically involved and continue writing code.
- Experience leading teams responsible for production-critical systems.
- A track record of making systems more reliable, observable, and easier to operate.
- Strong judgment when balancing feature delivery, user impact, technical debt, and platform investment.
- Comfort turning ambiguity into momentum across multiple teams or technical domains.
- A track record of pushing beyond off-the-shelf AI coding workflows by designing, testing, and rolling out new agentic tools, processes, and development practices that materially improve how teams build software.
- Experience with systems where latency, uptime, consistency, or real-time behaviour materially affect the user experience.
- Experience hiring and developing strong engineers, including people with specialised technical expertise.
- Strong communication skills with engineers, product partners, peer leaders, users, and executives.
- Enthusiasm for building both great technology and a great team around it.
Benefits:
- Optional office space is available in Ottawa, Montreal, and Toronto.
- Equal employment opportunities regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or conviction.
- Accommodation during any stage of the recruitment process if required.
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