Epic Analyst
Posted 23ds ago
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Job Description
Epic Analyst translating departmental needs into functional requirements for application development. Enhancing Epic software applications and providing end-user support within Prisma Health.
Responsibilities:
- Provides analysis of workflow, recommend solutions and implements application solutions to meet department needs.
- Translates department requirements into business functional requirements.
- Performs a variety of duties related to Epic and other information technology applications as assigned.
- Assists with design, development, system configuration, implementation and support of assigned Epic applications for the organization.
- Responsible for planning, training and evaluation of application functionality.
- Works with the team and key customers to ensure appropriate development of training and implementation of application functionality.
- Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
- Investigates end users’ preferences while making build decisions and analyses business operations as they relate to build decision.
- Builds and maintains Epic application content as assigned by department lead/manager.
- Stays current with new application functionality and enhancements.
- Follows functional specification documents to create content within the Epic application.
- Completes thorough unit testing of all build prior to handoff for functional and/or integrated testing.
- Documents and reports system issues through internal chain of command; communication with vendor where appropriate.
- Populates databases during the initial system build with assistance from Epic.
- Collects information regarding potential system enhancements and functionality needs.
- Prepares details of specifications as needed.
- Analyzes data conversion needs and ensures that data coming across an interface into an Epic application meets the business need.
- Develops and documents project team procedures for implementing system changes and other tasks.
- Establishes change control processes and procedures for the system.
- Participates in training development and delivery to end users.
- Works with end users to troubleshoot problems and investigate questions from end users.
- Works with report writers to ensure that the application has the necessary reports.
- Prioritizes and implements requested changes to the system and analyzes new functionality in releases to determine how it should be used.
- Maintains regular communication with Epic representatives and works with the Epic representatives and GHS' end user community to ensure the system meets the organization’s needs.
- Provides end user support during implementation; able to serve as an application expert to assist in application roll-out.
- Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize system potential.
Requirements:
- Bachelor's degree in Information services, health administration, business administration, health sciences or related field of study
- Two (2) years of Epic or integrated EMR experience
- In lieu of the educational and experience requirements:
- Associate degree in Computer Science or related field and four (4) years of related Information Technology experience in a Business Computer Science, or health care setting may be considered.
- High School Diploma or equivalent and seven (7) years related Information Technology experience in a business, computer science, or health care setting may be considered.
- One (1) year of Epic build and/or support experience may be considered.
- Epic Module Certification as required by the position
- CPHIMS preferred.
- Presentation skills
- Communication skills
- Interpersonal skills
- Ability to multi-task.
Benefits:
- Inspire health.
- Serve with compassion.
- Be the difference.













