Executive Assistant
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Job Description
Executive Assistant managing client scheduling and project administration for VirtueStaff. Handling office operations, customer interactions, and backend project logistics.
Responsibilities:
- Answer and direct incoming phone calls while providing excellent customer service
- Schedule and coordinate customer appointments and project meetings
- Maintain and update CRM records, ensuring accurate customer and project information
- Perform data entry and manage administrative documentation
- Prepare permit applications and submit required paperwork to county offices for new projects and jobs
- Manage and coordinate Google Calendars, including scheduling, reminders, and appointment tracking
- Assist with general office operations and administrative support to ensure efficient workflow
Requirements:
- Professional phone etiquette and ability to communicate effectively with customers
- Experience coordinating calendars and managing appointments
- Fast and accurate data entry skills with strong attention to detail
- Experience using CRM systems such as Salesforce, HubSpot, JobNimbus, ServiceTitan, Zoho, or similar platforms
- Proficiency with Google Calendar and scheduling tools
- Proven experience working with contractors, construction companies, roofing companies, or local municipal permit departments
- Hands-on experience with Housecall Pro, HubSpot, Slack, and the Google Workspace ecosystem
- Familiarity with document preparation, filing workflows, and the general process of submitting paperwork to county or city offices
Benefits:
- Work From Home
- Performance Bonus
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