Experienced Tour Leader – Iceland
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Job Description
Tour Leader guiding Back-Roads Touring’s premium Iceland small-group tours. Managing commentary, activities, suppliers, safety, and tour operations on the road.
Responsibilities:
- Lead the listed Iceland tour departures in 2027
- Provide engaging, in-depth commentary on destinations, routes, experiences, local life, and sights
- Oversee tour-related paperwork, expenditures, accounting, and administrative tasks
- Lead group activities and foster a vibrant, social atmosphere
- Engage daily with suppliers to ensure smooth tour operations
- Prioritise group safety and enjoyment and act as the first point of contact during incidents or crises
- Take direct accountability for successful tour execution
- Work with drivers, local suppliers, guides, and the Operations Team
- Deliver premium, high-end tour experiences on the road
Requirements:
- Tour Leading experience in Iceland
- Confidence in public speaking
- Familiarity with Microsoft Excel and SharePoint (preferred)
- In-depth local knowledge of Iceland
- Strong safety awareness and ability to prioritise guest safety
- Highly organised, with ability to plan ahead and anticipate needs
- Exceptional problem-solving skills
- Positive attitude and professional demeanour
- Excellent customer service and strong interpersonal skills
- Ability to manage customer expectations
- Ability to work independently and as part of a team
- Proficiency in the local language highly recommended, though fluency is not always required
- Eligibility to work in Europe
- Availability to lead all listed departures in 2027
Benefits:
- Competitive salary
- Excellent expense package
- Local accommodations, meals, and experiences alongside guests
- Mentorship by experienced Tour Leaders
- Support from the Operations Team
- Opportunity to share a passion for travel and culture with enthusiastic guests
- Participation in an award-winning On-Road team of travel experts
- Delivery of premium, high-end tour experiences
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