Leave & Accommodation Specialist
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Job Description
Leave and accommodation specialist administering FMLA, ADA, and multi-state leave programs. Supporting employees, managers, payroll, and HR compliance at Ideal Option.
Responsibilities:
- Administer and manage employee leaves of absence, including FMLA, state-specific leave programs, and other applicable leave programs
- Review, evaluate, and make leave eligibility and designation determinations
- Manage the leave process from initial request through return to work
- Review medical certifications and supporting documentation
- Coordinate workplace accommodation requests under ADA, PWFA, and applicable state and local laws
- Facilitate the interactive process and assess reasonable accommodation options
- Collaborate with employees, managers, and HR leadership to implement workplace accommodations
- Coordinate return-to-work processes and evaluate modified-duty arrangements
- Identify complex leave and accommodation situations and escalate sensitive or high-risk matters
- Collaborate with payroll, benefits, and management on leave-related pay, benefit deductions, and employee status updates
- Support employee benefits programs, enrollment activities, and benefit-related issue resolution
- Monitor changes to leave and accommodation laws and assist with organizational compliance
- Improve leave and accommodation processes, procedures, and employee resources
- Assist with HR audits and documentation requests
- Comply with HIPAA and 42 CFR Part 2 requirements
- Maintain confidentiality of sensitive organizational information
- Perform other projects and duties as assigned
Requirements:
- Must reside in AK, AZ, AR, ID, MD, MT, NM, ND, OR, TX, or WA
- High School Diploma or GED required
- Relevant HR and/or benefit certifications may be substituted for formal education
- 2+ years of direct, hands-on experience administering employee leave programs, including FMLA, ADA, and other federal/state-specific leave types, and managing workplace accommodation requests
- Demonstrated experience independently reviewing, evaluating, and making leave eligibility, designation, and accommodation determinations
- Direct experience administering leave and accommodation programs across multiple states, including interpreting and applying varying state-specific leave laws, paid leave programs, and accommodation requirements
- Strong knowledge of FMLA, ADA, PWFA, and state-specific leave mandates
- Experience conducting the ADA interactive process and evaluating reasonable accommodations
- Ability to interpret and apply employment laws, company policies, and regulatory requirements
- Strong critical thinking, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Strong interpersonal skills and discretion with sensitive employee situations
- Ability to manage multiple cases, competing priorities, and regulatory deadlines
- Strong attention to detail and accuracy in documentation, recordkeeping, and data management
- Ability to exercise independent judgment and recognize matters requiring escalation
- General understanding of employee benefits programs and enrollment processes
- Ability to collaborate with employees, managers, payroll, and HR team members
- Familiarity with Microsoft Office products such as Outlook, Teams, and Excel
- Proficiency with HRIS systems and Microsoft Office Suite
- Must have availability during core business hours and may need to accommodate multiple time zones
- Quiet, professional environment required for handling confidential information
- Preferred: Associate’s degree in Human Resources, Business Administration, or a related field
- Preferred: 3 or more years of experience in leave administration and workplace accommodations
- Preferred: Experience with WA and OR paid leave programs
- Preferred: Educating and training managers on leave policies and procedures
- Preferred: PHR, aPHR, SHRM, CLMS, or other HR certifications
Benefits:
- Fully remote work arrangement
- Dedicated home office setup
- Reliable high-speed internet access
- Rare travel may be requested for team meetings or special projects
- Equal opportunity employment
- Reasonable accommodations for qualified individuals with known disabilities
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