Field Coordinator – Franchising
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Job Description
Coordenador de Campo managing franchise performance indicators and training teams in Brazil. Responsible for weekly sales rankings, audits, and monthly reports.
Responsibilities:
- Performance and KPI Analysis
- Analyze and update commercial KPIs and campaign performance weekly
- Prepare and send sales rankings and monthly reports
- Communication and Request Management
- Centralize verification and responses to tickets, emails, and WhatsApp messages
- Monitor Reclame Aqui and submit targets monthly
- Conduct combined weekly meetings for results and alignment
- Plan monthly meetings for experience sharing and feedback
- Conduct monthly trainings on methodology, systems, and tools
- Monitor training on the Sults platform and from suppliers
- Perform monthly checklists and audits, recording all activities
- Update spreadsheets and manage reimbursements weekly
- Monitor use of installment systems and CRM monthly
Requirements:
- Bachelor's degree completed in: Business Administration, Marketing, or Commercial Management
- Preferably pursuing a postgraduate degree/MBA close to completion in a related field
- Must reside in São Paulo (SP)
- Availability to travel
- Experience with franchise networks, preferably in the beauty/aesthetics segment
Benefits:
- Dental plan
- Education assistance
- Commission
- Meal allowance
- Transportation allowance
- Birthday day off — R$250.00
- Gympass
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