Field Coordinator – Franchises
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Job Description
Coordenador de Campo na FACE DOCTOR SERVIÇOS DE FRANCHISING LTDA. Análise de indicadores e gestão de comunicação para a rede de franquias com ênfase no setor estético.
Responsibilities:
- Performance and KPI Analysis
- Analyze and update commercial KPIs and campaign performance weekly
- Prepare and send sales rankings and monthly reports
- Communication and Request Management
- Centralize verification and responses to tickets, emails, and WhatsApp messages
- Monitor Reclame Aqui and submit monthly targets
- Conduct combined weekly meetings for results and alignment
- Plan monthly meetings for knowledge sharing and feedback
- Deliver monthly training on methodology, systems, and tools
- Oversee trainings on the Sults platform and by external suppliers
- Perform monthly checklists and audits, recording all activities
- Update spreadsheets and manage reimbursements weekly
- Monitor the use of installment systems and CRM monthly
Requirements:
- Bachelor’s degree completed in: Business Administration, Marketing, or Commercial Management
- Preferably pursuing a Postgraduate/MBA near completion in a related field
- Reside in São Paulo
- Availability to travel
- Experience with franchises, preferably in the aesthetic (beauty) segment
Benefits:
- Dental plan
- Education assistance
- Commission
- Meal allowance
- Transportation allowance
- Birthday day off (R$ 250.00)
- Gympass
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