Field Engineer
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Job Description
Field Engineer/Technician supporting Battery Energy Storage systems in remote and local settings across Australia. Providing technical support and training for customers and contractors with equipment.
Responsibilities:
- Provide remote and sometimes local expert technical support to customers
- Install and commission products on customer sites
- Teach our distributors and contractors how to service and use our products
- Diagnose and root cause issues
- Create/write up test reports, service reports, new knowledge base articles, and ticketing to organize issues
- Help collect and analyze data regarding the product reliability, usability, and performance
- Provide invaluable feedback to our engineering and sales team to improve our future products
Requirements:
- Relevant experience working physically around high power equipment
- Proficient with electronic equipment, power tools, and troubleshooting electrical systems
- Trained as an Electrical Technician, Electrician, or Electrical Engineer, preferably with renewable energy systems
- Valid driver’s license with access to a vehicle
- Strong understanding of electrical safety, testing procedures, and relevant regulations
- Ability to read and understand electrical drawings and manuals
- Effective working both independently and as part of a team
- Good command of written and spoken English
Benefits:
- Competitive benefits
- Strong opportunities for professional growth
- Collaborative, multinational work environment
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