Experienced Critical Power Field Technician – UPS Field Engineer
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Job Description
Experienced Critical Power Field Technician providing UPS maintenance and support in Newark, NJ. Diagnosing and repairing UPS systems and ensuring operational efficiency for mission-critical infrastructure.
Responsibilities:
- Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment.
- Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices.
- Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure.
- Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards.
- Complete service reports, maintenance documentation, and customer communications accurately and professionally.
- Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery.
Requirements:
- Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure.
- Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies.
- Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
- Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools.
- Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures.
- Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required.
Benefits:
- Health and life insurance
- 401k with employer match
- Paid time off
- Tuition reimbursement
- Professional development courses
- Performance and referral bonuses
- Production incentives
- Tool/equipment and fuel stipends
- Company vehicle
- Per diem for qualifying travel
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