Field Operations Coordinator
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Job Description
Field Operations Coordinator conducting vehicle inspections for OPENLANE's digital wholesale auto marketplace. Coordinating dealerships, documenting vehicle conditions, and submitting inspection reports.
Responsibilities:
- Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application
- Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections
- Submit accurate and detailed inspection reports through the designated platform
- Assist in marketing efforts by distributing flyers and promotional materials to buying dealers
- Maintain strong communication and collaboration with internal teams and dealerships
- Serve as a liaison between sales, operations, and dealerships
- Coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow
Requirements:
- Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background
- Valid driver's license and ability to operate a motor vehicle
- Proficiency in using technology, including electronic submission of inspection reports
- Strong attention to detail and ability to work in various weather conditions
- Excellent organizational and communication skills
- Previous customer service experience (nice-to-have)
Benefits:
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) with company match
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
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