Loan Operations Analyst
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Job Description
Loan Operations Analyst supporting loan servicing and core banking conversions for TEKsystems financial institution clients. Validating payments, escrow, testing, implementations, and post-conversion stabilization.
Responsibilities:
- Support daily loan operations, including loan servicing, maintenance, and account administration
- Configure and maintain loan products, parameters, and system settings within core banking platforms
- Process, review, and validate loan payment postings, adjustments, and corrections
- Perform escrow administration, including account maintenance, analysis, disbursements, and exception resolution
- Research and resolve loan operational issues and servicing discrepancies
- Execute test scripts, validate results, identify defects, and resolve issues
- Assist with core banking implementation, conversion, and go-live activities
- Perform operational validation and reconciliation to ensure data accuracy and completeness
- Collaborate with project teams, business stakeholders, and technology resources throughout project lifecycles
- Prepare and maintain documentation for operational processes, testing results, and implementation activities
- Support client readiness and post-conversion stabilization
- Ensure compliance with internal controls, operational procedures, and regulatory requirements
Requirements:
- Experienced in loan back-office operations
- Experience supporting banking transformation projects
- Previous core banking conversion experience
- Previous bank merger or acquisition integration experience
- Experience supporting system implementations, testing, user acceptance testing (UAT), and client readiness activities
- Experience participating in go-live and post-conversion support efforts
- Strong analytical and problem-solving skills
- Ability to work independently in a fast-paced implementation environment
- Excellent verbal and written communication skills
- Ability to manage multiple priorities while meeting project deadlines
- Knowledge or experience with SilverLake® (preferred)
- Knowledge or experience with CIF 20/20® (secondary preference)
- Knowledge or experience with Core Director® (tertiary preference)
- Knowledge or experience with Symitar®
- Must be based in Oregon, USA
Benefits:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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