DATEV Technician, Operations Manager
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Job Description
DATEV technician managing IT integrations, monitoring, and troubleshooting for Jessy Works’ AI-powered accounting automation platform. Coordinating Kanzlei administrators and system houses entirely remotely.
Responsibilities:
- Support external IT service providers and internal accounting-firm administrators with the technical setup of connectors
- Define and coordinate network and firewall permissions, certificates, service accounts, and interfaces
- Coordinate appointments and conduct technical acceptance tests
- Proactively monitor the live operation of connected accounting-firm systems
- Check interface status and system metrics, identifying bottlenecks and irregularities at an early stage
- Analyze log files, isolate the causes of incidents, and develop targeted solutions with IT administrators
- Perform system-specific configuration adjustments within the platform
- Optimize data flows for integration with accounting-firm systems
- Escalate system anomalies and edge cases to the software development team
- Continuously improve technical setup guides and best practices
Requirements:
- Several years of hands-on experience supporting DATEV environments
- In-depth DATEV expertise is essential
- Knowledge of common IT architectures in tax advisory firms, including Microsoft Windows Server, Active Directory, Terminal Server / Remote Desktop Services, DNS/DHCP, TLS certificates, and firewalls
- Knowledge of DATEV operating models: on-premises, DATEV SmartIT, and PARTNERasp
- Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, IT Systems Management Assistant, or a comparable technical qualification combined with relevant professional experience
- Strong process management and communication skills
- Analytical and structured troubleshooting skills, including log and network analysis
- Fluent German, both written and spoken (C1/C2)
- English for internal communication (at least B2)
Benefits:
- Permanent employment contract
- 100% remote and completely location-independent work
- Flexible working hours aligned with onboarding schedules
- Genuine opportunity to shape the direction of an AI technology company
- Close collaboration with a dynamic and ambitious founding team
- Work in an exciting AI environment
- Direct influence on the product and processes
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