Operations Officer – Maternity Cover
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Job Description
Remote Operations Officer supporting schools, charities and youth organisations delivering the Duke of Edinburgh’s Award. Managing Licensed Organisation partnerships, training, development plans and participation growth across Nottinghamshire and Leicestershire.
Responsibilities:
- Manage a portfolio of Licensed Organisations as the primary contact
- Build and maintain relationships with schools, colleges, charities, local authorities and other Licensed Organisations
- Provide day-to-day guidance, support, induction and training to DofE staff and volunteers
- Create and implement development plans to help organisations grow and enhance their DofE provision
- Monitor performance, analyse data and use online management tools to track targets and opportunities
- Support organisations in using eDofE and other DofE systems
- Conduct licence reviews and contribute to onboarding new Licensed Organisations
- Increase participation among young people facing barriers to opportunity
- Attend regular online and face-to-face meetings across the portfolio area
- Support regional and national DofE events, including occasional weekend work and overnight stays
- Contribute to projects, working groups, funding applications and reporting activities
- Support delivery of the DofE strategy and England Business Plan
- Collaborate with colleagues across England to drive participation, quality and growth
Requirements:
- Excellent relationship-building and stakeholder management skills
- Strong communication and influencing abilities
- Experience working independently while contributing effectively within a team
- Outstanding organisational and administrative skills with the ability to manage competing priorities
- Strong written communication skills with excellent attention to detail
- Experience facilitating meetings, delivering training or presenting to groups
- Solution-focused mindset and confidence to challenge poor practice constructively
- Ability to analyse and interpret data to support decision-making
- Competency in Microsoft Office applications
- Knowledge of or experience with the Duke of Edinburgh's Award desirable
- Understanding of education, youth work or related sectors desirable
- Experience supporting programmes that promote inclusion and participation desirable
- Live within, or very close to, Nottinghamshire or Leicestershire
- Willingness to travel regularly across the portfolio area using public transport or own vehicle
- Flexibility to work occasional early mornings, evenings and weekends
- Successful applicants must undergo an Enhanced Disclosure and Barring Service check
- References covering gaps in employment or education
- Eligibility to work in the UK
- Completion of a health check
Benefits:
- Generous pension contribution
- Employee assistance programme
- Healthcare cash plan
- Volunteer leave
- 25 days holiday plus Bank Holidays
- Additional 3 days paid leave between Christmas and New Year
- Option to buy additional annual leave
- Benefits discount website
- Death in service benefit of 4 x salary
- Incapacity benefit
- Generous family leave
- Generous sick leave
- Geographical allowance of 7%, capped at £4,000 per annum, where applicable
- Remote working
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