Field Service Engineer – Area North Rhine Westphalia
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Job Description
Field Service Engineer providing on-site service and support for FT-IR, NIR- and Raman-Spektroscopy systems. Roles include installation, maintenance, and user familiarization for scientific instruments in Germany.
Responsibilities:
- National Service & Support on-site for FT-IR, NIR- and Raman-Spektroscopy systems as well as other technologies
- Installation, repair, maintenance, upgrades, system diagnoses, relocation support
- Process-Integration of analytical instruments
- Network integration of analytical systems with dedicated software solutions
- Familiarization of users with instruments and applications
- If needed: support the remote-solution center
- On request: support of in-house repairs
- If needed: support with Service relevant document generation
- Frequent travel and overnight stays are required
Requirements:
- Customer centralized acting, thinking in solutions, accepting responsibilities and team spirit
- Can-do-attitude!
- Solid knowledge with all modern PC and network standards
- Self-responsible working and time management combined with flexibility
- Willingness to travel several days per week
- Degree in electronics/electric/mechatronic or comparable experiences
- Solid technical knowledge in electronics, mechanics, ideally in optics as well
- Proven track record in FT-IR, NIR-, Raman-Spectroscopy as well as remote diagnoses and/or microscopy is a clear plus
- Field Service experience
- Fluent in German, solid English in speech and writing.
Benefits:
- National Service & Support on-site for FT-IR, NIR- and Raman-Spektroscopy systems as well as other technologies
- Installation, repair, maintenance, upgrades, system diagnoses, relocation support
- Process-Integration of analytical instruments
- Network integration of analytical systems with dedicated software solutions
- Familiarization of users with instruments and applications
- If needed: support the remote-solution center
- On request: support of in-house repairs
- If needed: support with Service relevant document generation
- Frequent travel and overnight stays are required
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