Field Service Engineer – Level 2
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Job Description
Field Service Engineer maintaining and troubleshooting Intuitive robotic-assisted surgery products in assigned territory. Installing and performing maintenance while ensuring customer satisfaction and compliance with service obligations.
Responsibilities:
- Install, support, troubleshoot, repair, and maintain all Intuitive products in assigned territory
- Perform maintenance activities including system inspections, preventive maintenance, and software updates
- Troubleshoot, diagnose, and repair all Intuitive products and associated equipment
- Coordinate and perform system and hardware delivery and installation
Requirements:
- Good written and oral communication skills
- General computer skills
- Strong administrative and record keeping skills
- Associate’s degree in related field or equivalent training/experience preferred
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
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