Field Service Engineer – MRI
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Job Description
GE HealthCare Field Service Engineer maintaining and troubleshooting MRI equipment across South UK. Supporting customers, quality systems, warranty contracts, and account growth.
Responsibilities:
- Repair and maintain MRI and other modality-specific equipment in the assigned area
- Perform total system-level troubleshooting on complex multi-symptom problems
- Communicate equipment status with customers and department managers
- Maintain customer satisfaction and equipment functionality
- Assist in account sales visits and train others where necessary
- Identify sales opportunities and communicate them to the accounts team
- Assist in the growth and direction of the business in the geographic area
- Control Warranty and PMS contract costs
- Complete administration tasks, including FMI and PMS inspection documentation, on time
- Play a leading role in complex and multifunctional rooms
- Share best practices
- Maintain effective quality systems and programs compliant with ISO 9001 according to the GE Service Quality Policy Statement
Requirements:
- Qualified Technician/Engineer or equivalent professional experience in medical devices
- Relevant Field Service experience
- Technical analytical skills
- Ability to plan and organize work effectively and efficiently
- Ability to work independently with minimum supervision
- High work standards and quality
- Initiative and motivation
- Customer-oriented attitude
- Excellent listening and interpersonal skills
- Fluency in English
- Valid driving license and active driving experience
- Ability to maintain quality systems compliant with ISO 9001
Benefits:
- Training is provided
- Career opportunities
- Culture that fosters care, collaboration and support
- Salary and benefits package
- Relocation assistance is not provided
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