Field Service Engineer
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Job Description
Field Service Engineer at GE HealthCare responsible for maintenance and repair of ultrasound devices. Collaborating with local teams and supporting customer satisfaction through efficient service.
Responsibilities:
- Troubleshooting, installatie, onderhoud en servicen van aangewezen apparatuur;
- Uitvoeren van preventief onderhoud en het opvolgen van Field Modification Instructions;
- Bestellen en beheren van reparatieonderdelen en monitoren van bijbehorende doorlooptijden;
- Bijhouden van administratieve taken, zoals het tijdig onderhouden van klantendienstenlogboeken en interne serviceregistraties;
- Dagelijkse communicatie met klanten om ervoor te zorgen dat problemen worden opgelost en goed worden opgevolgd, wat leidt tot klanttevredenheid;
- Zorgvuldig onderhouden en kalibreren van gereedschappen en testapparatuur;
- Samenwerken met het lokale team om efficiënte service te leveren aan alle klanten binnen het toegewezen gebied;
- Het trainen van klinisch personeel op aangewezen apparatuur.
Requirements:
- Gekwalificeerde technicus / biomedisch ingenieur of gelijkwaardige professionele ervaring in medische apparatuur;
- Bij voorkeur relevante ervaring in Field Services;
- Klantgerichte houding, uitstekende luister- en interpersoonlijke vaardigheden;
- Vloeiend Nederlands en goede Engelse taalvaardigheden;
- In bezit van geldig rijbewijs en actieve rijervaring;
- Hanteert een hoge werkstandaard en kwaliteit;
- Toont Initiatief en motivatie;
- Effectief plannen en organiseren van werk.
Benefits:
- Ons totale beloningspakket is ontworpen om je de ruimte en flexibiliteit te bieden die nodig zijn om jouw ideeën om te zetten in baanbrekende veranderingen.
- Ons salaris en onze secundaire arbeidsvoorwaarden zijn alles wat je mag verwachten van een organisatie met wereldwijde kracht en schaal en er zijn volop carrieremogelijkheden in een bedrijfscultuur die zorg, samenwerking en ondersteuning bevordert.
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