Field Technician III
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Job Description
Field Technician III supporting Astreya’s data centers and POPs across Nevada. Installing, testing, and maintaining telecom equipment, cabling, power systems, and network infrastructure.
Responsibilities:
- Provide support to assigned locations, including data centers, Points of Presence (POPs), and physical site services
- Coordinate with network teams and local vendors for installation, repair, and maintenance activities
- Deploy physical-layer rack and stack configurations
- Maintain quality standards at assigned data centers and remote POPs
- Perform physical installation, repair, maintenance, and testing activities
- Perform card adds or replacements, software upgrades, and associated testing
- Recommend process improvements affecting network asset quality and operational efficiency
- Provide site survey support for OSP and ISP projects, large space and power projects, and equipment deployments
- Perform site audits and reconcile data discrepancies with Network Surveillance and other groups
- Manage local construction vendors to ensure compliance with MOPs, standards, quality, and cleanliness
- Coordinate with LEC and other technicians to facilitate installation, repair, and maintenance
- Perform site surveys for network builds, augments, or decommissions
- Coordinate site access, equipment staging, and related tasks
- Mentor less experienced team members as needed
- Travel as required
Requirements:
- Associate's degree (A.A) or equivalent from two-year college or technical school and 5+ years’ related experience and/or training; or equivalent combination of education and experience
- Experience working with data center and POP infrastructure, including OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction
- Experience installing and maintaining telecom/network equipment, including DWDMs, backbone and management routers, IP switches, and optical and digital infrastructure
- Deep understanding of splicing and operating within manhole, vault, or handhole environments
- Experience with telecommunications testing equipment, including microscopes, source and power meters, and OTDRs; experience testing SONET and Ethernet bandwidths
- Extensive knowledge of telecommunications testing standards and procedures, including length, wire-mapping, bit error rate, power, delay, loss, reflectance, and dispersion
- Experience with state and local regulatory standards, procedures, and permitting requirements
- Ability to work effectively with LEC and telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users
- Ability to work independently, diagnose problems, and take appropriate action with minimal supervision
- Proficiency with spreadsheets, workflow and project management applications, and administrative software applications
- Experience working with a Tier-1 ITSM platform
- Ability to perform office-related tasks involving prolonged sitting or standing, move within an office environment, use a computer, and communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
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