Forward Deployed Product Manager, AI Agent
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Job Description
Forward Deployed Product Manager specializing in AI Agents to transform customer experiences. Managing product leadership in a high-paced environment with a focus on technology consulting and customer engagement.
Responsibilities:
- Create, deploy and optimize AI Agents that transform our customers’ businesses and delight their customers.
- Own each AI Agent and the outcomes they drive for our customers, taking that personally.
- Blend product thinking, project leadership, and senior stakeholder interactions in a highly cross-functional, customer-facing role.
Requirements:
- 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally working closely with AI or LLM first products
- Hands-on work style – curiosity with a bias for action. You anticipate needs and bottlenecks and deliver with urgency and care.
- Experience leading complex deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally
- Strong technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
- Comfortable working with ambiguity and learning quickly in a dynamic startup environment
- Passion for AI, automation, and shaping the future of customer experience
- Bonus Points Background in product management, conversation design or forward deployed engineering roles
- Experience in a startup or high-growth SaaS environment
- Familiarity with customer support and contact center operations
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