Director, Product Management – Provider Network, Interoperability

Posted 5hrs ago

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Job Description

Director of Product Management overseeing product strategy and execution for healthcare technology solutions. Leading cross-functional teams to enhance provider network and interoperability efforts.

Responsibilities:

  • Own and evolve the product strategy for provider network technology, interoperability, clinical data exchange, and partner integrations
  • Develop and maintain a multi-quarter roadmap aligned to business goals, client needs, provider partner needs, and technical strategy
  • Partner with Product, Engineering, Operations, and business leaders to prioritize investments that improve scalability, maintainability, provider experience, and operational efficiency
  • Balance strategic initiatives with tactical delivery needs, ensuring teams can deliver both near-term value and long-term platform capabilities
  • Lead product efforts related to EMR integrations, practice management software integrations, APIs, clinical data exchange, claims/utilization data, and provider-facing workflows
  • Ensure solutions align with healthcare interoperability standards and best practices, including HL7, FHIR, EDI, data privacy, security, and regulatory requirements
  • Partner with Engineering and Architecture teams to ensure products are built with flexibility, scalability, reliability, and long-term maintainability
  • Identify technical risks early, align stakeholders on tradeoffs, and communicate risks, dependencies, and decisions clearly to leadership
  • Guide discovery efforts with internal stakeholders, provider partners, and users to understand needs, pain points, and opportunities
  • Translate complex business, clinical, operational, and technical needs into clear product requirements, user stories, workflows, and acceptance criteria
  • Establish success metrics and KPIs to measure impact on provider experience, member outcomes, operational efficiency, data quality, scalability, and ROI
  • Use qualitative and quantitative insights to evaluate product performance and continuously improve solutions after launch
  • Facilitate alignment across technical and non-technical stakeholders, ensuring shared understanding of priorities, tradeoffs, and outcomes
  • Build strong relationships with provider partners and internal teams to support joint exploration, feedback loops, and successful adoption
  • Communicate product strategy, roadmap progress, risks, and outcomes clearly to leadership and cross-functional audiences
  • Grow, lead, coach, and mentor a team of product managers
  • Partner with other Product Leaders and Product Operations to help define and improve product management processes, frameworks, standards, and operating rhythms
  • Partner with Engineering leadership to align Agile execution models, delivery practices, and resource planning with the type of work being delivered
  • Champion strong product practices, including discovery, roadmap planning, backlog management, stakeholder communication, and data-driven decision-making

Requirements:

  • 7–10+ years of product management experience in healthcare technology
  • Strong understanding of healthcare workflows, provider operations, EMRs, practice management systems, clinical data exchange, claims/utilization data, and healthcare data platforms
  • Familiarity with healthcare data standards, integration methods, and regulatory concepts, including HL7, FHIR, EDI, APIs, data privacy, data security, utilization management, provider credentialing, provider search, and clinical outcomes
  • Ability to partner closely with Engineering and Architecture teams to make informed product decisions related to software architecture, scalability, technical debt, integrations, and platform capabilities
  • Proven ability to define product strategy, build roadmaps, prioritize complex work, and drive initiatives from discovery through launch and post-launch optimization
  • Experienced in a player/coach leadership role leading product managers, product managers, or cross-functional delivery teams
  • Excellent communication and influencing skills, including the ability to translate complex technical concepts for non-technical audiences and align stakeholders across functions
  • Strong analytical skills, with the ability to define KPIs, assess outcomes, synthesize insights, and make data-informed decisions in ambiguous or complex situations
  • Experience delivering products in Agile environments, including Scrum, Kanban, or hybrid delivery models
  • Experience with product roadmap and execution tools such as Jira, Confluence, ProductBoard, Monday, or similar platforms
  • Familiarity with Figma, LucidChart, SQL, Excel.
  • Experience or interest in fertility, reproductive health, women’s health, or broader healthcare verticals is strongly preferred
  • Bachelor’s degree in Healthcare, Computer Science, Engineering, Business, Technology, or a related field, or equivalent practical experience.

Benefits:

  • Paid family and parental leave
  • Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
  • Family and pet care fund
  • Menopause and midlife care
  • Health, dental, vision and life insurance options for employees and family
  • Free in-person, virtual and text-based mental health and wellness support
  • Paid time off, including vacation, sick leave, personal days and summer flex time
  • Company equity
  • Bonus program
  • 401(k) plan with company match
  • Access to on-demand legal and financial advice
  • Learning and development programs to help you grow professionally and a mentorship program
  • Company social events to include annual volunteer day and donation matching
  • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office