Forward Deployment Engineer
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Job Description
Forward Deployed Engineer implementing Unit21’s AI-powered fraud and AML platform for US customers. Integrating data, configuring detection workflows, deploying AI agents, and supporting customers after go-live.
Responsibilities:
- Lead customer implementations end-to-end, including technical discovery, integration design, build, and go-live across Transaction Monitoring, Case Management, and AI agents
- Design and build customer data integrations using real-time APIs and batch ingestion, including data mapping and ETL workflows
- Build and tune fraud and AML detection by translating customer requirements into rules and typologies
- Configure Case Management and investigation workflows, including SAR/CTR filing and watchlist/sanctions screening
- Deploy AI agents progressively with a human-in-the-loop approach
- Own post-implementation success through ongoing tuning, issue resolution, metrics, and customer enablement
- Develop scripts, automations, reusable tooling, and templates to improve customer implementations
- Partner closely with Product and Engineering by bringing field insights directly into product improvements
Requirements:
- Experience in Implementation, Forward Deployed Engineering, Solutions Engineering, or Solutions Architecture, ideally within a technical SaaS or data platform
- Strong understanding of REST APIs, ETL/data pipelines, SQL, and relational databases including PostgreSQL and MySQL
- Comfortable mapping, transforming, and reconciling imperfect customer data
- Ability to write code in Python or JavaScript/TypeScript for scripting, integrations, and automation
- Experience translating ambiguous business and compliance requirements into practical technical solutions
- Ability to own complex technical problems from beginning to end while adapting to changing priorities
- Strong customer presence with the ability to communicate effectively with engineers and executive stakeholders
- Bonus: experience with financial institutions, fintechs, or crypto platforms
- Bonus: domain knowledge of financial crime, AML, fraud, BSA/KYC, SAR/CTR, sanctions, or fraud typologies
- Bonus: previous experience leading implementations for complex, data-intensive products
- Bonus: exposure to LLMs or AI agent workflows
Benefits:
- Competitive salary
- pre-IPO equity
- 100% company-paid medical, dental, and vision insurance for employees
- Unlimited PTO
- generous leave programs
- 401(k)
- Learning & development stipend
- Home office setup support
- A high-ownership, collaborative culture focused on impact, innovation, and growth
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