Head of IT Operations
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Job Description
Head of IT Operations at Shiftmove managing Corporate IT strategy and team across Germany and France. Responsible for integrating tools and ensuring IT security and operations post-acquisition.
Responsibilities:
- Own and evolve the Corporate IT strategy and operating model for a growing, post M&A organisation
- Lead, develop and scale a distributed IT team across Germany and France, including evolving the team structure and model toward a sustainable long-term setup
- Drive the integration and harmonisation of tools, systems and processes across acquired entities
- Own end-to-end Corporate IT operations, including identity & access management, Google Workspace and Microsoft 365, endpoint and device management, office IT and the internal helpdesk
- Own and execute Corporate IT security fundamentals (identity, access, endpoint security, device hardening and IT policies), partnering with Engineering and external experts on more advanced topics
- Improve reliability and scalability through automation, documentation and self-service
- Own IT vendor management, contracts and budget planning, and act as a trusted advisor to leadership on risks, trade-offs and priorities**
Requirements:
- Several years of experience in IT Operations / Workplace IT, including people leadership (you will lead a global team of 5 in Germany and France)
- You keep things simple while being pragmatic and balancing security, employee experience and scalability
- Experience scaling IT in a fast-growing, international tech, SaaS or post-M&A environment
- Strong hands-on experience with Google Workspace, Microsoft 365, identity & access management, endpoint and device management (macOS & Windows) and modern SaaS tooling
- Practical experience improving endpoint, access and workplace security in an environment that was still maturing
- Proven ability to automate IT processes (e.g. onboarding/offboarding, approvals, access provisioning)
- Strong ownership mentality, you’re comfortable deciding, prioritising and executing
- Fluent English (German and/or French is a strong plus)
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