Operations Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Operations Manager driving day-to-day execution across TUSHY's ecommerce operations. Collaborating with various teams to ensure smooth operational workflows and efficiency.
Responsibilities:
- Own and execute recurring operational workflows across DTC, Amazon, retail, wholesale, and 3PL partners
- Coordinate inventory transfers, inbound shipments, item setup, order routing, and launch readiness activities
- Monitor operational KPIs and proactively flag issues impacting service, cost, or execution
- Maintain high data accuracy across core systems including Shopify, Amazon, ERP/OMS, EDI, and planning tools
- Build and improve SOPs, trackers, dashboards, and workflows that create scale and reduce manual work
- Identify broken processes and drive practical fixes with urgency
- Independently manage marketplace initiatives with clear timelines, owners, and follow-through, including launches, assortment expansions, content updates, and operational improvements
- Partner across Supply Chain, Finance, Sales, CX, Product, and Marketing to keep Amazon, retail marketplace, and channel priorities moving efficiently
- Run structured meetings, recap action items, and hold internal teams and external partners accountable to marketplace deadlines and deliverables
- Communicate with warehouses, freight providers, vendors, marketplaces, and external partners
- Resolve day-to-day execution issues quickly and professionally
- Track partner performance and escalate recurring gaps when needed
- Operate with speed, ownership, and attention to detail
- Continuously look for ways to improve efficiency, reduce errors, and save cost
- Bring solutions, not just problems
Requirements:
- 4+ years of experience in ecommerce operations, supply chain operations, business operations
- Proven ability to independently manage multiple priorities in a fast-moving environment
- Strong systems aptitude with the ability to quickly learn new platforms and tools
- High proficiency in Google Sheets / Excel with strong analytical skills
- Excellent organizational skills and strong attention to detail
- Clear, professional written and verbal communication skills
- Comfortable holding others accountable and following through persistently
- Process improvement mindset with a bias for action
- Experience with Shopify, Amazon Seller/Vendor Central, ERP/OMS, EDI, Monday.com, or similar tools strongly preferred
- Must be reliable, responsive, and aligned to U.S. Eastern Time working hours.
Benefits:
- 6 Medical plans to choose from, plus Dental and Vision
- Access to resources such as One Medical, Teladoc, Talkspace, Kindbody
- 401K program with employer match
- Health Saving Account & Flexible Savings Account contribution options
- Paid time off (PTO) and Summer Fridays
- Company Paid Holidays
- $500 Annual Personal Development Stipend
- NYC Commuter benefits
- Annual charitable donation matching program
- Free NYC Citibike
- TUSHY-versary recognitions
- Full suite of TUSHY products for your home, plus 5 TUSHY bidets per year to gift to friends and family!
Similar Jobs
Research Operations Manager – Contract, 3 Months
Research Operations Manager at OGC, focusing on vendor onboarding and compliance for Fortune 500 clients. Driving operational efficiency and governance standards for telecommunications processes.
Operations Associate
Operations Associate managing product availability and production planning for a fast-growing CPG company. Collaborating across co-manufacturers and analyzing data to improve efficiency.
Director, Strategy and Operations
Director of Strategy & Operations at Akamai API Security connecting product innovation and operational efficiency. Partnering across teams to drive product enablement and monitor core business metrics.
Strategic Operations Associate
Strategic Operations Associate managing key initiatives for AI startup's Singapore market entry. Collaborating with the Founder on hiring, fundraising, and establishing operational excellence.
Lead, Strategy & Operations
Lead, Strategy & Operations in A1 CEO Office focusing on market entry and execution. Collaborate closely with the Founder and solve high-priority initiatives.
Lead, Strategic Operations
Lead role driving Singapore market entry for an AI smart assistant. Collaborate directly with the Founder on high-impact initiatives and operations.
Revenue Specialist II
Patient Account Specialist managing collections from insurance companies while maintaining relationships with clinical personnel. Focused on resolving claims and unpaid balances in a fast-paced environment.
Revenue Specialist, III
Revenue Specialist handling patient insurance claims and registrations in a fast-paced healthcare environment. Requires strong analytical skills and attention to detail in the Revenue Operations Department at DaVita.
NeuroPsych Regional Specialty Manager
Regional Specialty Manager leading a sales team to promote treatments for neurological and psychiatric disorders at Neurocrine Biosciences. Recruiting and developing talent while managing key projects and collaborating with cross-functional teams.
Director, Operations & Maintenance – Solar Operations
Director managing Operations and Maintenance for solar projects at Pivot Energy. Accountable for overseeing asset operations, process development, and team building.
KYB Operations Analyst
KYB Operations Analyst responsible for compliance and risk assessment of MoonPay partners. Ensuring onboarding and operational processes meet regulatory standards in a fintech environment.
Senior Clinical Editorial Operations Manager
Senior Clinical Editorial Operations Manager at Micromedex overseeing clinical operations, contractor workflow, and quality assurance initiatives. Focused on improving editorial standards and operational processes.
Operations Specialist
Operations Specialist managing print orders for Custom Ink while ensuring timely delivery and coordinating with suppliers. Playing a key role in delivering exceptional swag experiences to customers.
Intern – Internal Communications
Intern supporting internal communications at TaskUs while collaborating with teams for content creation. Focus on enhancing employee engagement through effective communication.
Community Operations Manager
Community Operations Manager leading community strategies for AI-first education company. Focused on building engagement and retention through innovative community operations and insights.
Vice President, Operations – National
Vice President of Operations responsible for inbound and outbound logistics and fleet services at Sysco. Leading a team to achieve performance metrics and ensure compliance with regulations.
Construction Operations Manager
Manager of Construction Operations at SpartanX overseeing service operations and subcontractor performance in residential solar projects. Leading cross-functional collaboration and ensuring high-quality execution in solar energy efforts.
Operations Coordinator
Operations Coordinator handling customer service contract processes for GE HealthCare. Driving contract execution and ensuring billing accuracy while supporting field service teams.
Director of Partner Operations
Director of Partner Operations at Icertis scaling global partner ecosystem using AI for data-driven decisions. Collaborating with various teams to drive growth and operational excellence.
Operations Manager, Patient Experience
Operations Manager for Patient Experience at Commure, driving product launches and customer success in healthcare with cutting-edge AI tools.